Authors: M.D. William Glasser
quality community and, 322–25
criticism, 21, 22, 33, 36, 52, 93, 218
in love and marriage, 164, 173, 180
crying, 56, 119, 208–9
as control behavior, 25–26, 57
death: anorexia and, 51
from gunshot wounds, 32–33
see also
murder; suici dedelusional memories, 232–33
Deming, W. Edwards, 10–11, 284,302
denial, 116
depressing (depression), 4
clinical, 70
conflict and, 115, 116, 118–26, 131
creativity and, 137, 145–47, 150–51
reality therapy for, 62–73,75–76
reasons for, 79–83, 145, 150, 151
of the workless, 111–12
deprivation, voluntary vs. involuntary,32
diet, 84–85
discipline, school, 249–50, 268–69, 277344
disease, 32
autoimmune, 137–46, 152–53
heart, 84–85, 140–41
psychosomatic, 79, 84, 137–59
divorce, 11, 34, 39, 59, 68, 74, 100, 127, 179, 182, 200, 258
doctor–patient relationship, 78–79
dogs, 217
downsizing, 9, 11
dreams, 134–35
driver’s license tests, 274–75
drug abuse, 7, 22, 29, 49, 87
prevention of, 209n
Drug Enforcement Agency, 22
drug rehabilitation, 24
drugs, 194, 216, 239, 245
brain, 4, 29, 70, 87–88, 257
children’s use of, 196
creativity–destroying, 135, 153–54
memory and, 232–33
Stacys’ use of, 252, 253
eating problems, 22, 215
anorexia and, 32, 51, 52
education, 12, 234–82
in choice theory, 24, 61, 62–63,66, 71, 77–78, 208–9, 320–25
control psychology in, 50, 56,59, 237, 238, 241–42, 249, 250–51, 257–60
defined, 237–38
discipline and, 249–50, 268–69,
1–77
at Huntington Woods, 255, 258, 268–74, 176, 281, 318, 319
of learning disabled, 255–59
nonmath problem solving vs.math problem solving in, 247–48
quality world and, 45, 49–50,55–56, 59, 239, 243, 245, 248–51, 257
and resistance to going toschool, 214–15
schooling and, 237–47, 249, 251–52, 255, 257, 260, 262, 274
at Schwab Middle School, 259–71, 277, 314,318
Stacys and, 248–55, 258, 259
success of, 21–22, 55–56
workless and, 109
see also
quality schools;students; teachers; teacher–student relations Edward VIII, King of England, 35
Einstein, Albert, 135–36
elementary schools:quality, 254, 255, 258, 268–74, 276, 281, 318, 319
Stacys in, 249–51
Ellis, Albert, 10
endorphins, 51
evolution, 39–40
family, family relations, 9, 10
choice theory and, 195–206
trust and, 191–233
visits to, 129, 130
see also
children; divorce;marriage; parent–childrelationshipfantasy, 29, 34, 35, 124, 130, 153
love and, 163
sexual, 175–76
sharing of, 164
fat, dietary, 32
fathers, 200, 224
abusive, 193–94, 245
of author, 89–91, 191, 310–11
workless, nofather–son relationship, 19, 20, 63,
66,
90–91, 191
fear, 52, 60, 61, 82, 155, 157, 263,319
of creativity, 175
sharing of, 164
of the workless, 109
Federal Reserve Board, 286, 287
feeling:creativity and, 136, 137
in total behavior, 72–73, 76, 78, 80, 83, 85, 87, 121, 146
see also specific feelings
fertilization, 27
First Step Program,
178–79, 320
Ford, 292
Fostoria, Ohio,
First Step Program
in, 178–79, 320
Founding Fathers, 40
freedom, 5, 28, 31, 39–43, 193
of choice, 18–19, 41–42, 77
from guilt, 18
quality world and, 48, 55, 57, 58
redefining of, 332–36
strength of need for, 91, 93,99–103, 106–9
survival and, 33
free speech, 40
friends, friendship, 34, 49, 257
choice theory used with, 14–15
compatibility and, 36
good, 14–15, 30, 36
power and, 37
sex and, 35
sociopaths and, 107
the workless and, 109
frustration, 85, 134–35, 144–45
creativity and, 136–37
of Tina, 168–69
fun, 28,30,31,41,43, 164
quality world and, 58
sex and, 35
strength of need for, 101, 103, 106, 109
Funt, Allan, 141
Fuster, Valent, 140, 141
future, 173
as unpredictable, 167–71
ganas,
31, 153
Gates, Bill, 288
General Motors, 292
generosity, 40
genetics, genes:in basic needs and feelings, 25–43
control behavior and, 25–26
personality and, 91–92
purpose of, 27
“Gift of the Magi, The” (Henry), 102
Glasser, Carleen (second wife), 49, 88, 93, 99, 109n, 259, 262–64, 268, 311–14, 320,326
Glasser, Naomi (first wife), 93, 99, 207, 283–84
Glasser, William (author):dreams of, 134–35
family background of, 89–91
fantasy loves of, 163
William Glasser Institute, 209n, 154–55, 268, 337–40
Gone with the Wind
(Mitchell), 46
grandparents, 25, 207, 219
greed, 287–89
grocery store coupons, 247
guilt, 18, 157
guns, 18–19, 32–33
happiness, 1, 10, 15, 22, 88
defined, 22
education and, 268, 271
quality world and, 49–51, 57
search for, 29, 240
Harrington, G. L., 5, 115
headaching, 137, 146, 197–202
heart disease, 84–85, 140–41
Helfgott, David, 193–94
help, asking for, 81–82, 83
Henry, O., 102
Hepburn, Audrey, 163
heroin addicts, 22
Herriot, James, 241
Hirsch, E. D., 239
Hispanics, 245
history, 247, 276
hives, 139
Hoffman, Dustin, 92
hope, 77, 123, 164
human vs. technical progress, 8–10
humor, hostile, 30
hunger, 32, 51, 56
Huntington Woods Elementary School, 255, 258, 268–74, 276, 281, 318, 319
husbands:
Hustler,
49
hypnosis, 232–33
immune system, 137–46, 152
infants: control behavior of, 25–26, 57
play of, 41
power of, 38
quality world of, 56–57
infidelity, 34
information, 3–4, 17, 26, 196
memorizing of, 237–39, 248, 255
insurance industry, 158
worker’s compensation and, 296–97
jealousy, 33, 34, 53
jobs, 77–78, 129, 131
loss of, 82–83
promotion in, 31
satisfaction with, 9
of the workless, 108, 109–10, 112
see also
bosses; work, workplace Jordan, Michael, 135
jury trials, 47
Kelleher, Herb, 11
kindness, 158, 309
Kissinger, Henry, 35
knowledge: acquisition of, 237–39, 249, 253
use and improvement of, 239, 247
language, of control vs. choice, 21
laughter, 41, 103, 141, 164, 208
lead management: education and, 235, 239, 254, 268
solving circles and, 303–5
work and, 289–92, 303–5
learning: fun and, 41, 43, 101, 103
quality world and, 55–60
schooling vs., 237–42
learning disabled, 255–59, 272
letter writing, 68, 71
listening, 21, 39, 43
literature: education and, 240–41, 247
love in, 33–34, 35
lithium carbonate, in
living together, 166
loneliness, 22, 30, 31, 35, 43, 49, 87–88, 128, 195, 257
creativity and, 136–37
love and, 163
Los Angeles Times,
140
love, 28–31, 33–37, 42, 43, 163–71, 193, 194, 289
child abuse and, 220, 229
compatibility and, 36
defined, 34
falling out of, 164, 174
fantasy, 163
loyalty vs., 115, 119–28, 149
nonsexual, 36–37
parental, 193, 208, 209, 211, 215, 217–18
in quality world, 59, 60
reality therapy and, 64–70
sexual, 33–36, 163
sex vs., 97, 102, 103
strength of need for, 91–92, 93, 96–98, 100–104, 106
teenage, 206, 210
the workless and, 109
loyalty vs. love, 115, 119–28, 149
Macbeth
(Shakespeare), 240–41
manic–depressive (bipolar) disease, 111, 136, 154
marijuana, 88
marriage, 5, 9, 89–113, 164–90
abusive, 6–7, 52, 89, 177–79,320–21
boredom in, 174, 175
compatibility in, 89–94, 177
complementary differences in,91
control psychology in, 65–70, 89–91,
97,
164–65, 174–84
failure of, 12, 13, 34, 41;see
also
divorce fear and resentment in, 52
fun in, 41
happiness in, 10
hostile humor and, 30
negotiation in, 42, 93–106, 173–74, 175, 177, 181–82, 187–90
power and, 39, 42
quality worlds and, 48, 52
reality therapy and, 63–70, 80–82
separate interests in, 36, 174
see also
divorcemarriage counseling, structuredreality therapy, 179–90
extended, 188
questions asked in, 179–80
solving circle in, 181–82, 187–90
Marshall, George, 288
Marshall Plan, 288
masturbation, 29
math, 260, 263–64
vs. calculation, 242–47
medical costs, 321–22
memorizing, 237–39, 248, 255
memory, child abuse and, 231, 232–33
men:powerful, 35, 39
as sociopaths, 106–7
women hated by, 49
see also
fathersmental illness, 34, 76–77, 146–49
depression as, 70, 71–72, 79
Mentley, Kaye, 270–73
Mercer, Terri L., 178n
middle schools:quality, 254, 259–71, 277, 314,318
Stacys in, 251–52
minorities, education of, 12, 245,*59
misery, 3–14
child abuse and, 221, 225
as choice, 3, 4
control psychology as cause of, 5–6
of failure of love, 33–34
failure to satisfy basic needs and,30–31,43
prevalence of, 3, 11
prevention of, 13
quality world and, 51
of Tina, 166, 171
two responses to, 22–24
see also
pain; sufferingmoney, 182
disagreements over, 94, 95–96, 183, 186, 187
mother(s), 57,
66
of author, 89–91, 191–92
child abuse and, 224, 225, 226, 229, 230
guilt tactics used by, 18
mother–child relationship, 25–26, 29, 63, 191–92
motivation, 57
in control psychology, 16–17
feeling good as, 28–29
of students, 12, 14, 241
moving, 90–91, 108–9
Mozart, Wolfgang Amadeus, 135–36
murder, 34, 38, 52, 80–81
My Last Duchess
(Browning),53
My Quality World Workbook,
209n
needs and feelings, basic, 15–43
quality world and, 45, 47
relationships and, 41–43
see also
belonging; freedom; fun;love; power, the powerful;survivalneeds and feelings, strength of, 89–113, 1
77
of sociopaths, 106–9, 112
of the workless, 107–13
negotiation:in marriage, 41, 93–106, 173–74, 175, 177, 181–82, 187–90
parent–child, 210, 216–17
nervousness, 118, 121
neurosis, 146, 154–57
new psychology, need for, 3–24
nicotine, 87
Nuts! Southwest Airlines’ Crazy
Business Recipe for Both
Business and Personal Success
(Kelleher), 11
objectivity, 47
obsessing, 146–47, 154–55, 157
obstruction, 292–96
Ohio, Education Department in, 263
Ohio State Venture Capital Grant, 265
Orthopaedic Hospital, 78
ownership thinking, 15, 41, 52–53, 103
pain, 26, 29, 31, 122, 146–47, 157
controllable vs. uncontrollable, 20
of powerless, 39
panicking, 146–47, 154–56
paradoxical counseling, 157
parent–child relationship, 191–219
control psychology in, 4, 7–8, 18, 19, 20, 25, 59–60, 195–96, 212
father–son, 19, 20, 63, 66,90–91, 191
giving advice in, 210–11, 213–14
mother–child, 25–26, 29, 63, 191–92
negotiation in, 210, 216–17
of poor and powerless, 11
quality world and, 56–60
of the workless, 110
parents:education and, 237, 249, 251, 2–55–56, 269, 270
elderly, 195
quality world and, 50, 52, 53,57–60
trust and, 190–219
see also
fathers; mother(s) Parkinson’s disease, 135
past, the, 121, 231–32
avoiding, 116–17, 130, 231
of the workless, 110
Pauling, Linus, 142
peek–a–boo, 41
performance reviews, annual,302–3
personality:compatibility and the strength ofthe needs and, 89–113
differences in, 92
phobicking (phobias), 76–77, 79, 146–47, 154–55
physiology, 4
creativity and, 135, 136
in total behavior, 72–76, 80, 83–85
Pittsburgh conference, 234–35, 248–49
play, 41
pleasure, 88
delaying, 29
quality world and, 49–50
search for, 21–24, 29, 30, 49
sex and, 29, 31–32, 35
see also
happinesspneumonia, lobar pneumococcal, 148
police, 322
politics, quality world and, 45, 47,48, 54, 55
posttraumatic stress disorder(PTSD), 136, 154–55, 157–58
poverty, 11–12
power, the powerful, 6, 11, 18, 29,37–39
anorexia and, 51
helping others and, 30
loss of, 31
love and, 42
quality world and, 47, 48, 51,53, 58, 60
sex and, 35
strength of need for, 91, 92, 94,98–102, 106, 108, 111
survival and, 33
powerless, the:control behavior accepted by, 6