Into the Storm (28 page)

T
here are two central themes in this book. The first is the importance of
exceptional teamwork
in overcoming challenges at
The Edge
. The second is the value of
distributed leadership
—a team culture that allows every person to provide direction when he or she has expertise that will help the team succeed.

The story of
AFR Midnight Rambler
exemplifies the power of exceptional teamwork and distributed leadership. But where does this leave a formal team leader—the skipper of a boat, the CEO of a corporation, the commanding officer of a military unit, or the President of the United States, for that matter? Is there a unique role that he or she needs to play?

I believe there are unique responsibilities that come with the territory of being the formal leader. This is not to suggest that the leader needs to be an imposing, charismatic figure. As Rakesh Khurana notes in
Searching for a Corporate Savior
,
¹
the irrational quest for charismatic leadership places a premium on fame and personality rather than experience and ability. And he goes on to argue that this misplaced focus can lead to a decline in corporate performance, with long-term consequences.

I agree with the fundamental premise. Charisma and force of personality are hardly the most important characteristics for a skipper in an ocean race—or for the leader of a business team. But personality aside, there are some critical things—some unique responsibilities—that fall to the skipper.

The varied performance of boats in the Sydney to Hobart Race—particularly in 1998—underscores the importance of having a coherent, unified team. Some boats, like the
Midnight Rambler
, demonstrated extraordinary cohesiveness even under the most terrifying, life-threatening conditions. At the other end of the alignment continuum, some crews were fragmented, with key team members at odds with each other—in a leadership vacuum.

Other boats, like
Sayonara
, were somewhere in the middle. Larry Ellison, as the owner, could impose his will on the crew, and everyone acquiesced to his decision. But this is not the same level of alignment that we saw in the
Rambler
. Resigned acquiescence is not the same as aligned commitment, and gaining that commitment requires leadership.

Adrienne Cahalan, considered one the world's best navigators, has had a chance to observe the role of the leader in more than twenty-five years as a professional competitive sailor. She has been named
AustralianYachts-woman of the Year
twice—and has been nominated four times for
World Yachtswoman of the Year
.

Adrienne characterized the leader's role:

Skippers need to keep the team focused and pull everybody together. They need to keep an eye out to see if someone is wavering, or a faction developing. They need to have the skill to manage all the personalities, to bring them together and to get them focused on the common goal. Not everybody's perfect, so a good leader is able to deal with imperfections. And they need to be able to do it all under pressure.
²

Managing personalities and bringing people together can be challenging in any situation. But the pressure of a race—or, even worse, a storm—calls for exceptional leadership.

The leader's passion is a magnetic force that pulls other people in. And Ed Psaltis' passion stands out, especially to relative newcomers to the crew.

Describing the impact of Ed's will to win, Samantha Byron said:

No boat had ever won both the
Blue Water Point Score
and the
Short Ocean Point Score
in the same year. It was a bold goal that had never been achieved before. But it was Ed's vision, and it became the team vision, and then it became my vision.

I think what makes Ed an exceptional leader is his complete drive to win. He is committed to driving the boat as fast as it can go. And he can take risks because of his comfort and trust in the team.
³

No one who has ever sailed with Ed Psaltis has any doubt about his absolute, total commitment to winning. He is so passionate that his excitement sometimes needs to be offset—by humor, or by the composure of others. But there is no mistaking the electric spark that comes from a leader who is excited to win. That enthusiasm is contagious, and it is a contagion that leads to victory.

Ed Psaltis and Bob Thomas had a close relationship—reminiscent of Ernest Shackleton and Frank Wild, the second in command on the
Endurance
Expedition. They had complementary personalities, with Bob's cool demeanor balancing Ed's passion.

Both Ed Psaltis and Bob Thomas joined forces during the storm, and their combined leadership provided a reassuring presence for the crew. Mix Bencsik recalls:

The leadership example set by Ed and Bob was quite symbolic. Their leadership played a large part in keeping our motivation going, and in making sure that no one gave up.

Bob is a noble seaman by trade. He understands storms, and he has been through a lot at sea. We have a lot of confidence in his ability.

Ed and Bob constantly instilled optimism and confidence that we could handle the conditions, and that the crew had the ability to win.
⁴

While there was no question about Ed Psaltis' formal role as skipper, Ed and Bob together reinforced a sense of unified leadership. And because of their close personal relationship, they were able to send a joint message of reassurance and optimism.

It may seem somewhat ironic that Ed Psaltis—one of the best amateur sailors in the world—gets seasick. But being a great sailor doesn't inoculate him, or anyone else, from a physiological response to motion. As Ed sees it:

Being seasick isn't a problem. If you are sick, no one is going to be upset about that. We are only going to be upset if you don't do your job—if you start missing watches and letting your team down, that's when it's a problem.

When I'm sick, I always try to make sure that I get up very, very quickly, because everyone is watching me. Then I'll smile and make a joke and people will go,
Well, okay, he's not too bad after all.
⁵

Ed realizes that people are watching him in his role as the skipper. And how he reacts to being sick is the critical issue, not the seasickness itself.

This is true for a number of other things that Ed does in a conscious effort to set an example. Coming off his watch as helmsman, Ed will take a forward position on the rail. In this exposed position, he is subjected to the first onslaught of water and spray. It is cold and uncomfortable, but it is clear that Ed is not afraid to do his share.

Ed will also take his turn in “the bad bunk.” It seems that every boat comes equipped with a berth that—for one reason or another—is undesirable. Nobody wants the bad bunk, but Ed makes sure that he takes his turn. He is sending a message.

In his compelling book,
In Extremis Leadership
, Colonel Thomas Kolditz makes the point that leaders need to avoid elitism and share a common lifestyle with other members of the team:

We believe that in extremis leaders accept, even embrace, a lifestyle that is common to their followers as an expression of values, and that such values become part of their presence and credibility as leaders. There is an inspirational Quaker saying that underscores the value of a transparent lifestyle: “Let your life speak.” The idea is that followers come to understand values by watching the leader.
⁶

Leaders need to set an example through lifestyle and the normal course of simply getting the job done. But there are some moments that are different. There are times when leaders need to inspire others though fortitude, courage, and skill. One such moment came for Ed Psaltis in the 1998 Sydney to Hobart Race.

I spoke with Michael Bencsik about his impressions of the ‘98 race, and Mix described this vivid moment:

I've been through a lot of storms with Ed. Sitting on the side of the boat—wave spotting while he was helming in those conditions—was something that made me feel really proud. I thought,
Here's a person who has my life completely in his hands
. He was performing extraordinary feats of strength and seamanship, holding a 35-foot boat on the right course in those conditions.

Ed was giving more than 110 percent. The well-being of the boat and crew were in his hands, and he didn't falter. It was an outstanding feat of seamanship. Even to this day, it's quite emotional to talk about. That was his finest moment.
⁷

Not every leader has the ability to steer a boat through a storm like Ed Psaltis. But there comes a time when every leader needs to be willing to step up and give “more than 110 percent.” For every leader, there can be a finest moment.

I
've always believed that acknowledgments are one of the most important parts of any book—and especially so for a book on teamwork. This has been an extraordinary team experience, and I'm delighted to be able to thank the many people who have helped me “make it to Hobart.”

Working with Laura Gardner and Jillian Murphy transformed the daunting book race from
impossible
to simply
challenging
. With Laura in the “pit”—organizing our ropes, lines, bills, and permissions—I had no doubt that every assignment would be completed competently and with good cheer. And with Jillian on the bow as the forward hand, I was confident that she would fearlessly endure the cold waves that kept crashing into our literary vessel. Without Jillian and Laura, we would still be in the Bass Strait!

I also appreciate the many contributions made by Kathryn Fallon, the Editor's Editor, whose careful research and thoughtful editing were invaluable. With our
Rock Star Book Team
—one of the finest teams I have ever been a part of—I felt like the skipper of a winning boat.

I am grateful for the experience of getting to know, and learning from, the Ramblers. Their willingness to share the story of
AFR Midnight Rambler
, and their formula for
Teamwork at The Edge
, made the book possible. My thanks go to the ‘98 team—Mix Bencsik, Gordon Livingstone, Ed and Arthur Psaltis, Bob Thomas, Chris Rockell, and John Whitfeld—and to newer members, Tom Barker and Sammy Byron, who also shared valuable insights. And of course, the story would not have been complete without the perspectives shared by Bill Psaltis and Ed's wife Sue.

I learned much from other sailors who—though they compete against
AFR Midnight Rambler
in the Hobart—generously shared their insights about teamwork. In a folder marked “Sailing Greats,” I have pages of notes from interviews with Adrienne Cahalan, Neville Crichton, Roger Hickman, Malcolm Park, and Jim Slaughter, all of which guided my thinking. And I was inspired by Kristy McAlister, whose story stands out as a remarkable example of teamwork and courage.

I deeply appreciate those who helped me make it to Hobart when I did the 2006 race: Peter Beekman, James (“Jungle”) Craddock, Ben Feeney, Johno Fullerton, Brian Griffin, Scott Jug, Steve Kellaway, Pete Le Masurier, Robyn Lindley, Sam Price, Andy Pryor, Peter Tarimo, Matt Whitmell, and our skipper, Peter Goldsworthy. I am especially thankful for the hospitality shown by Brett McIntyre and his family, who made me feel so welcome over the holidays in Australia.

Special thanks go to Edgar (“Eddo”) Smith—a key partner in all aspects of the book race. Edgar accompanied me on the race as the official videographer, and he has skillfully edited numerous videos—including the promotional trailer for the book and the “We're No Rockstars” documentary of the
AFR Midnight Rambler
. Eddo's watchful eye was especially appreciated on the Sydney to Hobart Race, when I did an unexpected re-creation of Chris Rockell's flight through the air. After I cracked my head on the side of the boat, Eddo waited patiently while I recovered—making sure that my skull was still hard, not “squishy.”

Art Vasenius, of the Sailing Pro Shop in San Diego, and Martha Parker, of Team One Newport in Rhode Island, helped me get the right equipment for the Sydney to Hobart Race. Zach Leonard shared valuable insights about safety and endurance in ocean racing. Others who helped make the book possible include Mark Wolfe, CEO of the Cruising Yacht Club of Australia; Richard Bennett, with his spectacular photography; and Lisa Ratcliff, who contributed her great photo of Ed Psaltis and Bob Thomas.

I appreciate the lessons in teamwork shared by fellow Marines. General John Arick's skillful recon extract in Vietnam has always been a source of pride for me, especially during the years when the service of combat veterans was little understood and largely unappreciated. And as General Rich Natonski recounted his more recent experiences, I realized that—though technology and tactics may have changed—Marines of all ranks and all generations have much in common. John Arick, James “Crash Kimo” Andrews, Rich Natonski, Aaron Jensen, and Brody Savoie have answered the call to defend freedom “in every clime and place,” and Marines will always continue that proud tradition.

The concept of this book has taken shape over a number of years, and I have been influenced by many thoughtful people. Mark Nadler wrote the first article to capture the story of the Ramblers. Chuck Raben helped me think about the role of the skipper. Michael Simon and Peter Economy shared their views on teamwork. Jillian (Caracciolo) Savoie and Brian Keady helped launch the book. And Diana Vienne made a number of helpful suggestions about the proposal.

There were times during which I wondered if I would ever make it to the finish line, and friends and colleagues made all the difference. Martha Miller read an initial draft of the book, and reassured me that I had a powerful message. Melanie Kirkpatrick, Molly Powell, and Micah Morrison all made helpful and timely suggestions.

I'd like to recognize our
Expedition Leaders
, especially Ron Jungalwalla and Mike Boyle—who have been presenting the story of the
Midnight Rambler
in Australia for years. Ron thoughtfully reviewed the manuscript, and even came to meet us in Connecticut—all the way from Melbourne! A number of other
Expedition Leaders
have also played an important role in our journey, including David Ellis, Hazel Rosin, Piotr Wisoky, and all our colleagues at the Korea Syncretics Leadership Center.

Others who deserve credit include Deb Abildsoe, David Bliss, Jen Chobor, Andy Corea, Pete Dayman, Andy Errato, Paul Fedorko, John Michalak, Mike Kennedy, Rick Ketterer, Nick Lopergalo, Seth Meskin, Camille Murphy, Robert Ostroff, Mike Rubenstein, Carl Swope, and Dave Wygant. I also appreciate my friends at Sunset Limo who have helped me get to the airport at the start of almost every adventure, and the experts at TNS who have kept my technology afloat so I could write about my experiences at
The Edge
.

Dewitt Keith has also aided in my travels, and has helped me reach meetings in a number of disparate locations. These trips have frequently involved meetings with the men and women who work tirelessly to protect our national security. I am honored to be able to help with their critical mission.

I appreciate the hard work and dedication of the AMACOM team. Christina Parisi has been a longtime supporter of
The Edge
, endorsing both a second edition of
Leading at The Edge
and this book as well. Her editorial suggestions substantially improved the manuscript, and I know I have a better book because of her insights. Irene Majuk made great contributions in promoting both editions of
Leading at The Edge
. And the photo of her spunky dog, Spike—wearing a party hat while celebrating his eighteenth birthday—never fails to bring a smile to my face. He will always be a member of the expedition.

Others at AMACOM have also helped with the complex and often tedious work of publication. Erika Spelman's thoroughness, patience, and unflappable style made a tremendous difference. And thanks go to Jenny Wesselmann Schwartz, Cathleen Ouderkirk, James Bessent, Janet Pagano, and Kama Timbrell for their support and assistance.

The folks at North Market Street Graphics brought the book over the finish line. I deeply appreciate the work of the NMSG Team, including Ginny Carroll, Dennis Bicksler, Mike Dunnick, Ginny Landis, Sue Miller, Rhonda Stough, and Stewart Smith. Ginny Carroll served as copy editor and “point person” for the mission, and her genuine enthusiasm for the story provided much needed encouragement when we were becalmed in the Derwent.

As always, I am grateful for the support of my family. My daughter, Holly, fearlessly ventured out to sail on cold winter days, and a photo of granddaughters Juliana and Liya provided constant inspiration. I appreciate the support of my son, Jonathan, his wife Karla, and their children. Hearing Alicia, Joshie, and Samuel talk about their
Abuelo Don Dennis
is a never-ending source of joy. The Oregon Perkins Clan—my brother Bob, his son Rob and wife Melissa, and grandson Ryan—all deserve recognition for their help.

Once again, I express my deepest appreciation for the support, love, and encouragement of my wife, Susan, and her son, Ryan. Although writing a book requires extraordinary commitment, and discipline, other family members make sacrifices as well. And I know full well that being the spouse of an author is “no picnic either”! I appreciate Susan's encouragement, her faith in my ability, her New York wit, and her smile. I am so thankful that I found her.

Toward the end of the book, there were difficult days when it seemed as if the task would be never ending. But I kept inspired with two photos next to my computer monitor. The first was my friend Reggie Higgins, who was photographed in a ferocious pose. Reggie is a Mixed Martial Arts, heavyweight fighter—and his ferocity is real. I have seen him in action. The second photo was of my grandson, Joshie. It shows him swinging a croquet mallet at a piñata—a green dinosaur created with papier-mâché.

The piñata was part of Joshie's fourth birthday party, and it was filled with candy. Though much smaller than Reggie, Joshie went after the piñata with equal ferocity. Again and again, Joshie bashed the piñata—but to no avail. The piñata seemed to be made of steel, or possibly concrete.

It was quite a show. Joshie attacked the piñata with the determination of an MMA fighter. At times I felt as if I were watching Reggie at Foxwoods Casino. I often expected Joshie to put a submission hold on the dinosaur. Sometimes Joshie missed and swung round in a complete circle, falling down with his mallet. But he didn't stop. He was relentless.

Finally, the piñata fell to the ground. It was still intact, but Joshie pounced. He was not to be denied. After a final, furious series of attacks, the piñata cracked. After all that, Joshie had his candy. His determination was inspirational.

With the help of Joshie and Reggie, and the support of all those included in the acknowledgments, I finished the book, made it to Hobart, and cracked the piñata. I know that I would never have made it without your help.