Authors: Franz Kafka
Now they are already tugging at the charwoman’s skirt
but, tempting as it would be, Blumfeld cannot afford to watch them carrying out their task, not only because it’s already late, but also because he has no desire to be present at the liberation of the balls. He would in fact far prefer to be several streets away when the girls first open the door of his room. After all, how does he know what else he might have to expect from these balls! And so for the second time this morning he leaves the house. He has one last glimpse of the charwoman defending herself against the girls, and of the boy stirring his bandy legs to come to his mother’s assistance. It’s beyond Blumfeld’s comprehension why a creature like this servant should prosper and propagate in this world.
While on his way to the linen factory, where Blumfeld is employed, thoughts about his work gradually get the upper hand. He quickens his step and, despite the delay caused by the boy, he is the first to arrive in his office. This office is a glass-enclosed room containing a writing desk for Blumfeld and two standing desks for the two assistants subordinate to him. Although these standing desks are so small and narrow as to suggest they are meant for schoolchildren, this office is very crowded and the assistants cannot sit down, for then there would be no place for Blumfeld’s chair. As a result they stand all day, pressed against their desks. For them of course this is very uncomfortable, but it also makes it very difficult for Blumfeld to keep an eye on them. They often press eagerly against their desks not so much in order to work as to whisper to one another or even to take forty winks. They give Blumfeld a great deal of trouble; they don’t help him sufficiently with the enormous amount of work that is imposed on him. This work involves supervising the whole distribution of fabrics and cash among the women home-workers who are employed by the factory for the manufacture of certain fancy commodities. To appreciate the magnitude of this task an intimate knowledge of the general conditions is necessary. But since Blumfeld’s immediate superior has died some years ago, no one any longer possesses this knowledge,
which is also why Blumfeld cannot grant anyone the right to pronounce an opinion on his work. The manufacturer, Herr Ottomar, for instance, clearly underestimates Blumfeld’s work; no doubt he recognizes that in the course of twenty years Blumfeld has deserved well of the factory, and this he acknowledges not only because he is obliged to, but also because he respects Blumfeld as a loyal, trustworthy person. – He underestimates his work, nevertheless, for he believes it could be conducted by methods more simple and therefore in every respect more profitable than those employed by Blumfeld. It is said, and it is probably not incorrect, that Ottomar shows himself so rarely in Blumfeld’s department simply to spare himself the annoyance that the sight of Blumfeld’s working methods causes him. To be so unappreciated is undoubtedly sad for Blumfeld, but there is no remedy, for he cannot very well compel Ottomar to spend let us say a whole month on end in Blumfeld’s department in order to study the great variety of work being accomplished there, to apply his own allegedly better methods, and to let himself be convinced of Blumfeld’s soundness by the collapse of the department – which would be the inevitable result. And so Blumfeld carries on his work undeterred as before, gives a little start whenever Ottomar appears after a long absence, then with the subordinate’s sense of duty makes a feeble effort to explain to Ottomar this or that arrangement, whereupon the latter, his eyes lowered and giving a silent nod, passes on. But what worries Blumfeld more than this lack of appreciation is the thought that one day he will be compelled to leave his job, the immediate consequence of which will be pandemonium, a confusion no one will be able to straighten out because so far as he knows there isn’t a single soul in the factory capable of replacing him and of carrying on his job in a manner that could be relied upon to prevent months of the most serious interruptions. Needless to say, if the boss underestimates an employee the latter’s colleagues try their best to surpass him in this respect. In consequence everyone underestimates Blumfeld’s work; no
one considers it necessary to spend any time training in Blumfeld’s department, and when new employees are hired not one of them is ever assigned to Blumfeld. As a result Blumfeld’s department lacks a younger generation to carry on. When Blumfeld, who up to then had been managing the entire department with the help of only one servant, demanded an assistant, weeks of bitter fighting ensued. Almost every day Blumfeld appeared in Ottomar’s office and explained to him calmly and in minute detail why an assistant was needed in his department. He was needed not by any means because Blumfeld wished to spare himself, Blumfeld had no intention of sparing himself, he was doing more than his share of work and this he had no desire to change, but would Herr Ottomar please consider how in the course of time the business had grown, how every department had been correspondingly enlarged, with the exception of Blumfeld’s department, which was invariably forgotten! And would he consider too how the work had increased just there! When Blumfeld had entered the firm, a time Herr Ottomar probably could not remember, they had employed some ten seamstresses, today the number varied between fifty and sixty. Such a job requires great energy; Blumfeld could guarantee that he was completely wearing himself out in this work, but that he will continue to master it completely he can henceforth no longer guarantee. True, Herr Ottomar had never flatly refused Blumfeld’s requests, this was something he could not do to an old employee, but the manner in which he hardly listened, in which he talked to others over Blumfeld’s head, made halfhearted promises and had forgotten everything in a few days – this behavior was insulting, to say the least. Not actually to Blumfeld, Blumfeld is no romantic, pleasant as honor and recognition may be, Blumfeld can do without them, in spite of everything he will stick to his desk as long as it is at all possible, in any case he is in the right, and right, even though on occasion it may take a long time, must prevail in the end. True, Blumfeld has at last been given two assistants, but what assistants! One might have
thought Ottomar had realized he could express his contempt for the department even better by granting rather than by refusing it these assistants. It was even possible that Ottomar had kept Blumfeld waiting so long because he was looking for two assistants just like these, and – as may be imagined – took a long time to find them. And now of course Blumfeld could no longer complain; if he did, the answer could easily be foreseen: after all, he had asked for one assistant and had been given two, that’s how cleverly Ottomar had arranged things. Needless to say, Blumfeld complained just the same, but only because his predicament all but forced him to do so, not because he still hoped for any redress. Nor did he complain emphatically, but only by the way, whenever the occasion arose. Nevertheless, among his spiteful colleagues the rumor soon spread that someone had asked Ottomar if it were really possible that Blumfeld, who after all had been given such unusual aid, was still complaining. To which Ottomar answered that this was correct, Blumfeld was still complaining, and rightly so. He, Ottomar, had at last realized this and he intended gradually to assign to Blumfeld one assistant for each seamstress, in other words some sixty in all. In case this number should prove insufficient, however, he would let him have even more and would not cease until the bedlam, which had been developing for years in Blumfeld’s department, was complete. Now it cannot be denied that in this remark Ottomar’s manner of speech had been cleverly imitated, but Blumfeld had no doubts whatever that Ottomar would not dream of speaking about him in such a way. The whole thing was a fabrication of the loafers in the offices on the first floor. Blumfeld ignored it – if only he could as calmly have ignored the presence of the assistants! But there they stood, and could not be spirited away. Pale, weak children. According to their credentials they had already passed school age, but in reality this was difficult to believe. In fact their rightful place was so clearly at their mother’s knee that one would hardly have dared to entrust them to a teacher. They still couldn’t even move properly;
standing up for any length of time tired them inordinately, especially when they first arrived. When left to themselves they promptly doubled up in their weakness, standing hunched and crooked in their corner. Blumfeld tried to point out to them that if they went on giving in to their indolence they would become cripples for life. To ask the assistants to make the slightest move was to take a risk; once when one of them had been ordered to carry something a short distance, he had run so eagerly that he had banged his knee against a desk. The room had been full of seamstresses, the desks covered in merchandise, but Blumfeld had been obliged to neglect everything and take the sobbing assistant into the office and there bandage his wound. Yet even this zeal on the part of the assistant was superficial; like actual children they tried once in a while to excel, but far more often – indeed almost always – they tried to divert their superior’s attention and to cheat him. Once, at a time of the most intensive work, Blumfeld had rushed past them, dripping with sweat, and had observed them secretly swapping stamps among the bales of merchandise. He had felt like banging them on the head with his fists, it would have been the only possible punishment for such behavior, but they were after all only children and Blumfeld could not very well knock children down. And so he continued to put up with them. Originally he had imagined that the assistants would help him with the essential chores which at the moment of the distribution of goods required so much effort and vigilance. He had imagined himself standing in the center behind his desk, keeping an eye on everything, and making the entries in the books while the assistants ran to and fro, distributing everything according to his orders. He had imagined that his supervision, which, sharp as it was, could not cope with such a crowd, would be complemented by the assistants’ attention; he had hoped that these assistants would gradually acquire experience, cease depending entirely on his orders, and finally learn to discriminate on their own between the seamstresses as to their trustworthiness and requirements. Blumfeld soon
realized that all these hopes had been in vain and that he could not afford to let them even talk to the seamstresses. From the beginning they had ignored some of the seamstresses, either from fear or dislike; others to whom they felt partial they would sometimes run to meet at the door. To them the assistants would bring whatever the women wanted, pressing it almost secretly into their hands, although the seamstresses were perfectly entitled to receive it, would collect on a bare shelf for these favorites various cuttings, worthless remnants, but also a few still useful odds and ends, waving them blissfully at the women behind Blumfeld’s back and in return having sweets popped into their mouths. Blumfeld of course soon put an end to this mischief and the moment the seamstresses arrived he ordered the assistants back into their glass-enclosed cubicles. But for a long time they considered this to be a grave injustice, they sulked, willfully broke their nibs, and sometimes, although not daring to raise their heads, even knocked loudly against the glass panes in order to attract the seamstresses’ attention to the bad treatment that in their opinion they were suffering at Blumfeld’s hands.
The wrong they do themselves the assistants cannot see. For instance, they almost always arrive late at the office. Blumfeld, their superior, who from his earliest youth has considered it natural to arrive half an hour before the office opens – not from ambition or an exaggerated sense of duty but simply from a certain feeling of decency – often has to wait more than an hour for his assistants. Chewing his breakfast roll he stands behind his desk, looking through the accounts in the seamstresses’ little books. Soon he is immersed in his work and thinking of nothing else when suddenly he receives such a shock that his pen continues to tremble in his hand for some while afterwards. One of the assistants has dashed in, looking as though he is about to collapse; he is holding on to something with one hand while the other is pressed against his heaving chest. All this, however, simply means that he is making excuses for being late, excuses so
absurd that Blumfeld purposely ignores them, for if he didn’t he would have to give the young man a well-deserved thrashing. As it is, he just glances at him for a moment, points with outstretched hand at the cubicle, and turns back to his work. Now one really might expect the assistant to appreciate his superior’s kindness and hurry to his place. No, he doesn’t hurry, he dawdles about, he walks on tiptoe, slowly placing one foot in front of the other. Is he trying to ridicule his superior? No. Again it’s just that mixture of fear and self-complacency against which one is powerless. How else explain the fact that even today Blumfeld, who has himself arrived unusually late in the office and now after a long wait – he doesn’t feel like checking the books – sees, through the clouds of dust raised by the stupid servant with his broom, the two assistants sauntering peacefully along the street? Arm in arm, they appear to be telling one another important things which, however, are sure to have only the remotest and very likely irreverent connections with the office. The nearer they approach the glass door, the slower they walk. One of them seizes the door handle but fails to turn it; they just go on talking, listening, laughing. ‘Hurry out and open the door for our gentlemen!’ shouts Blumfeld at the servant, throwing up his hands. But when the assistants come in, Blumfeld no longer feels like quarreling, ignores their greetings, and goes to his desk. He starts doing his accounts, but now and again glances up to see what his assistants are up to. One of them seems to be very tired and rubs his eyes. When hanging up his overcoat he takes the opportunity to lean against the wall. On the street he seemed lively enough, but the proximity of work tires him. The other assistant, however, is eager to work, but only work of a certain kind. For a long time it has been his wish to be allowed to sweep. But this is work to which he is not entitled; sweeping is exclusively the servant’s job; in itself Blumfeld would have nothing against the assistant sweeping, let the assistant sweep, he can’t make a worse job of it than the servant, but if the assistant wants to sweep then he must come earlier, before the servant begins to
sweep, and not spend on it time that is reserved exclusively for office work. But since the young man is totally deaf to any sensible argument, at least the servant – that half-blind old buffer whom the boss would certainly not tolerate in any department but Blumfeld’s and who is still alive only by the grace of the boss and God – at least the servant might be sensible and hand the broom for a moment to the young man who, being clumsy, would soon lose his interest and run after the servant with the broom in order to persuade him to go on sweeping. It appears, however, that the servant feels especially responsible for the sweeping; one can see how he, the moment the young man approaches him, tries to grasp the broom more firmly with his trembling hands; he even stands still and stops sweeping so as to direct his full attention to the ownership of the broom. The assistant doesn’t actually plead in words, for he is afraid of Blumfeld, who is ostensibly doing his accounts; moreover, ordinary speech is useless, since the servant can be made to hear only by excessive shouting. So at first the assistant tugs the servant by the sleeve. The servant knows, of course, what it is about, glowers at the assistant, shakes his head, and pulls the broom nearer, up to his chest. Whereupon the assistant folds his hands and pleads. Actually, he has no hope of achieving anything by pleading, but the pleading amuses him and so he pleads. The other assistant follows the goings-on with low laughter and seems to think, heaven knows why, that Blumfeld can’t hear him. The pleading makes not the slightest impression on the servant, who turns around and thinks he can safely use the broom again. The assistant, however, has skipped after him on tiptoe and, rubbing his hands together imploringly, now pleads from another side. This turning of the one and skipping of the other is repeated several times. Finally the servant feels cut off from all sides and realizes – something which, had he been slightly less stupid, he might have realized from the beginning – that he will be tired out long before the assistant. So, looking for help elsewhere, he wags his finger at the assistant and points at Blumfeld, suggesting that he
will lodge a complaint if the assistant refuses to desist. The assistant realizes that if he is to get the broom at all he’ll have to hurry, so he impudently makes a grab for it. An involuntary scream from the other assistant heralds the imminent decision. The servant saves the broom once more by taking a step back and dragging it after him. But now the assistant is up in arms: with open mouth and flashing eyes he leaps forward, the servant tries to escape, but his old legs wobble rather than run, the assistant tugs at the broom and though he doesn’t succeed in getting it he nevertheless causes it to drop and in this way it is lost to the servant. Also apparently to the assistant for, the moment the broom falls, all three, the two assistants and the servant, are paralyzed, for now Blumfeld is bound to discover everything. And sure enough Blumfeld at his peephole glances up as though taking in the situation only now. He stares at each one with a stern and searching eye, even the broom on the floor does not escape his notice. Perhaps the silence has lasted too long or perhaps the assistant can no longer suppress his desire to sweep, in any case he bends down – albeit very carefully, as though about to grab an animal rather than a broom – seizes it, passes it over the floor, but, when Blumfeld jumps up and steps out of his cubicle, promptly casts it aside in alarm. ‘Both of you back to work! And not another sound out of you!’ shouts Blumfeld, and with an outstretched hand he directs the two assistants back to their desks. They obey at once, but not shamefaced or with lowered heads, rather they squeeze themselves stiffly past Blumfeld, staring him straight in the eye as though trying in this way to stop him from beating them. Yet they might have learned from experience that Blumfeld on principle never beats anyone. But they are overapprehensive, and without any tact keep trying to protect their real or imaginary rights.