Read Complaint: From Minor Moans to Principled Protests Online
Authors: Julian Baggini
Robin M. Kowalski,
Complaining, Teasing, and Other Annoying Behaviors
(Yale University Press, 2003)
Michael J. Sandel,
The Case against Perfection: Ethics in the Age of Genetic Engineering
(Harvard University Press, 2007)
Henry David Thoreau,
Civil Disobedience
(1849)
ACKNOWLEDGEMENTSMary Woollstonecraft,
A Vindication of the Rights of Woman
(1792)
Thanks to: series editor Lisa Appignanesi, Daniel Crewe and Andrew Franklin at Profile for helping to develop the idea for the book, commissioning it and offering numerous excellent suggestions; Lizzy Kremer for continuing advice and encouragement; Robin M. Kowalski and Charles F. Hanna for sharing their knowledge of work on complaint in psychology and sociology respectively; Gavin McLaughlin at Netspace and Mike Baker at Aileach Design for the book’s web site and survey; everyone who took part in the survey; Dorset Humanists and Burnham Philosophical Society for comments on work in progress; David Walter Hall for information about Jean Meslier; Matt Seaton at
Comment is Free
; Maureen Rice at
Psychologies
; and above all to Antonia Macaro for reading and commenting on the draft, and not complaining about how much time I spent working on it.
1
. Academic research in the area of complaint is scarce, except in the case of consumer complaint. Exceptions to this rule are the excellent popular book
Complaining, Teasing, and Other Annoying Behaviors
(Yale University Press, 2003) and the academic paper ‘Complaints, and Complaining: Functions, Antecedents and Consequences’ (
Psychological Bulletin
, vol. 119, no. 2, 1996), by the psychologist Robin M. Kowalski, and the paper ‘Complaint as a Form of Association’ (
Qualitative Sociology
, vol. 4, no. 4, December 1981) by the sociologist Charles F. Hanna.
2
. David Walter Hall,
The Last Priest.
Hall also includes an actual passage from Meslier’s Testament (Gourmelon translation): ‘This is what gives all these gentlemen the means to entertain themselves and have all kinds of amusement, while you the poor, abused by the faults and superstitions of religion, groan sadly, poorly and without protest under the yoke of the oppression of the great.’
3
. See Michael Onfray,
In Defence of Atheism: The Case against Christianity, Judaism and Islam
(Serpent’s Tail, 2007), esp. p.195.
4
.
Dhammapada
(124), trans. Juan Mascaró (Penguin, 1973).
5
. From
Majjihma Nikaya
, in
Teachings of the Buddha
, ed. Jack Kornfield (Shambhala Publications, 1996), p.74.
6
. From
Vissuddhimagga
, in Kornfield (ed.), op. cit., p.18.
7
. From
Dhammapada
, in Kornfield (ed.), op. cit., p.15.
8
. All passages from
The Koran
, trans. N.J. Dawood (Penguin, 1974).
9
. ‘Noble or Savage?’,
Economist
(19 December 2007).
10
. Frans de Waal,
Our Inner Ape
(Granta, 2005).
11
. Summary of LAAG response to airport planning application, 26 April 2007, posted at
www.kentnet.org.uk/laag/Planning?20Application-LAAG?20Response-summary.pdf
12
.
Environmental News Daily
, issue 690 (31 January 2000).
13
. George Orwell,
The Road to Wigan Pier
(Penguin, 2001), pp.88–9.
14
. National Statistics Online,
www.statistics.gov.uk/cci/nugget.asp?id=934
15
. Presentation given 30 March 2004,
www.cabinetoffice.gov.uk/strategy/downloads/files/lifechances_socialmobility.pdf
16
. BBC News Online (3 September 2007),
http://news.bbc.co.uk/2/hi/uk_news/education/6972699.stm
17
. The text of this interview is widely available online, for example at
http://news.bbc.co.uk/1/hi/uk_politics/2726831.stm
18
. ‘Morality? Don’t Make Me Laugh’,
The Guardian
(20 April 1999). See
www.johnpilger.com/page.asp?partid=203
19
. Slavoj Žižek, interviewed in
What More Philosophers Think
, ed. J. Baggini and J. Stangroom (Continuum, 2007).
20
. George W. Bush’s speech to the American Enterprise Institute, 23 February 2003,
www.pbs.org/newshour/bb/middle_east/iraq/bush_2–26.html
21
. Prime Minister’s statement on Iraq, 25 February 2003,
www.pm.gov.uk/output/Page3088.asp
22
. See ‘Blair: Saddam Most Dangerous Leader’, CNN.com (20 February 2001),
http://edition.cnn.com/2001/WORLD/europe/UK/02/20/bush.blair/
23
. See Robin M. Kowalski,
Complaining, Teasing, and Other Annoying Behaviors
(Yale University Press, 2003).
24
. Robert Hughes,
Culture of Complaint: The Fraying of America
, (Oxford University Press, 1993).
25
. Michael Power,
The Risk Management of Everything: Rethinking the Politics of Uncertainty
(Demos, 2004).
26
.
www.accidentclaimscountrywide.co.uk/services.html
, accessed 12/11/07.
27
. Mary Warnock,
Making Babies: Is There a Right to Have Children?
(Oxford University Press, 2002).
28
. Michael J Sandel,
The Case against Perfection: Ethics in the Age of Genetic Engineering
(Harvard University Press, 2007).
A
airport protests
46
–8
Aldridge, Stephen
57
American independence
18
American foreign policy
66
–70,
91
–3
Anglican Church
119
Annie Hall
70
apathy
33
–4
Aristotle
65
automorphism
98
B
Benedict XVI
11
Benn, Tony
67
–9
Brahms, Johannes
73
Brent Spar
62
–4
Brown, Gordon
58
Brown, James
73
Burma
13
Bush, George W.
92
–3
C
catharsis
32
–4
Chartism
18
Clarke, Arthur C.
22
comedy
81
–3
complaint
conformist
71
–5
contradictory
37
–42
definition
2
empty
77
–9
impossible
21
–35
insincere
4
–5
leisure activity
87
–9
misdirected
54
–64
nostalgic
49
–54
paranoid
64
–71
self-defeating
42
–5
self-serving
45
–9
specificity
42
wrong/right
21
consumerism
113
–14
cosmopolitanism
44
credulity
66
crisis or moral legitimacy
105
–6
The Culture of Complaint
103
D
Dawkins, Richard
60
–61
democratic politics
38
–40
diet, Western
50
–53
E
education
123
–5
empty gestures
62
–4
ethics, the return to
118
–25
European Football Championship (2004)
23
evangelism
120
F
failure, intolerance of
109
–110
fall, the
7
–9
fascism
11
Faulkner, William
22
Fellowship of Reconciliation
88
freedom
109
–11
Freud, Sigmund
63
fuel protests
48
–9
funk
73
–4
G
Garzón, Judge Baltasar
29
Gaye, Marvyn
74
globalisation
46
gratitude
113
Greenpeace
63
–4
grievance culture
103
–25
H
Hall, David Walter
10
High Fidelity
72
homophobia
13
Hughes, Robert
103
human nature
24
–8
Hurricane Katrina
69
Hussein, Saddam
67
–8
I
Independence Day
70
–71
individualism
94
–5
Iran
118
–19
Iraq war
92
–3
Islam
15
–16
J
John Paul II
11
Job
9
K
kainotophobia
53
–4
Kosovo
68
–9
Kowalski, Robin M.
96
L
leftist utopianism
24
–9
legalism, moral
106
–9
liberation theology
11
Liebeck
v
. McDonalds
104
Luddism
97
Lydd Airport
47
–9
M
Magna Carta,
18
Mandela, Nelson
3
Marx, Karl
58
Meslier, Jean
10
Military-industrial complex
66
moral hazard
110
moral philosophy
120
–23
musical taste
72
–4
N
neophobia
53
–4
Neuro-Linguistic Programming
77
Niebuhr, Reinhold
21
Nietzsche, Friedrich
10
Nimbyism
47
–9
O