Good Manners for Nice People Who Sometimes Say F*ck (35 page)

You can sometimes do something nice for a whole bunch of people, like by noticing that everyone in a restaurant seems to be shivering and being the one to ask the manager to turn down the AC. In the wake of a one-penny increase in the cost of mailing a letter, the founder of the field of positive psychology, Martin Seligman, went to the post office to buy a sheet of 100 1-cent stamps. He wrote in
Flourish
that he stood fuming in an “enormous, meandering line” for forty-five minutes along with numerous fuming others. When he finally made it to the front, instead of getting just one sheet of 100 stamps, he asked for ten sheets, which cost him all of $10. He then turned to the people in line behind him, held out the sheets, and shouted, “Who needs one-penny stamps? They’re free!” People burst into applause and clustered around him as he handed out the sheets. “Within two minutes,” he says, “everyone was gone, along with most of my stamps. It was one of the most satisfying moments of my life.”

HOW TO LIVE FOREVER

People are drawn to stories about heaven and reincarnation, though there’s no actual proof of either—no co-worker who went to heaven but decided not to stay and came back on Monday with a snow globe from Saint Peter. Yet, there is one surefire way to ensure we live on, and it’s through making a difference in others’ lives. Take psychiatrist Mark Goulston, whom I wrote about in the “Communicating” chapter. He may end up in an urn on one of his children’s end tables, but through the suicidal woman he helped—the one
61
who went on to get her life together, get married, have children, and become a therapist herself—his life has meaning far into the future.

Any one of us can live on through the good things we do—even much smaller things than saving a life. Every time you extend yourself for another person, you change our world for the better by putting them in the mood to pay it forward. You’re also engaging in a form of flash-mentoring—very briefly acting as their guide for what our world can be, as opposed to what we’ve been allowing it to be: a society of glowering strangers putting their heads down as they pass one another, stopping only to shout into their cell phones.

There will be new manners issues that arise in the future: “What if you’re reading somebody’s thoughts and they get offended?” “Hey, your robot’s blocking the aisle!” or “Your driverless spaceship just cut off my driverless spaceship!” But until we start moving into 150-person space colonies, our overriding problem—living in societies too big for our brains—will remain.

So, changing the way we all relate to one another isn’t just something we should do; it’s something we
must
do. We have incredible freedoms in modern Western society, and with those come responsibility. This includes the responsibility to fill in what’s missing in the vast strangerhoods we’re now living in by turning toward other people, especially strangers, and effectively saying, “Hi, I’m your fellow human. How can I reduce your pain and suffering today?”

Doing this requires our living by choice instead of by behavioral default: Choosing to live connected instead of alienated. Choosing to be a neighbor instead of a bystander. And ultimately, choosing to live
meaningfully ever after
, by choosing, every day, to “leave the campground better than we found it,” one co-human we do a little something nice for at a time.

INDEX

The index that appeared in the print version of this title does not match the pages in your e-book. Please use the search function on your ereading device to search for terms of interest. For your reference, the terms that appear in the print index are listed below.

absolute altruism

abuse victims

The Adapted Mind
(Ellis, B. J.) addiction treatment

address book hijackers

adrenaline

adult entertainment, tipping for aggression

moralistic
passive-aggressive behavior

airline deregulation

airplanes

armrests on
baggage and
bathroom etiquette on
cell phones on
children on
families on
farting on
flight attendants and
hygiene and
instructions on
music on
other passengers on
services on
smells on
space on

AirTran

Alamo Drafthouse

Alasko, Carl

alcohol, tipping for

Algoe, Sara

Alkon, Amy

altruism

absolute
boomerang
Machiavellian
pathological
reciprocal

Ambrico, Tracy

amends, making

amygdala

Anderson, Judith L.

anger

anonymous notes

AOL

apologies

admitting wrongdoing and
anger and
costly
empathy and
gifts with
intentions and
making amends and
remorse and

Apple

Applebee’s (restaurant)

applied grace

appreciation

Aristotle

Arizona, sub-minimum wage in

armrests, on airplanes

Arrest-Proof Yourself
(Carson)
The Art of War
(Sun Tzu)
The As If Principle
(Wiseman)
assertivecancerpatient.com

atmosphere, of restaurants

attention, unwanted

attitude management

attraction

attribution bias

bad character

bad news

bad service

baggage, on airplanes

Balaker, Courtney

Balaker, Ted

baristas, tipping for

bars, tipping at

Bartosiewicz, Scott

Bateson, Melissa

bathroom attendants, tipping for bathroom etiquette

Baumeister, Roy

bcc.
See
blind carbon copy Beggs, Jonathan

“Behave as You Are in Real Life” rule crowdfunding and

e-mails and
employees and
group invitations and
“likes” and
mass-messaging and
photos and
social networking and
tagging on Facebook

behavior

confrontation of rude behavior for dining out
exposure of rude behavior
management of
neighborly
online
passive-aggressive
subconscious
unregulated

behavioral science

Bell, Alexander Graham

Bergin, Mary

Beyond Blame
(Alasko) bias

attribution
optimism

Bilton, Nick

birthday parties

blame

statements of
of victim

blind carbon copy (bcc)

block parties

body language

BoingBoing.net

Bol, Todd

Bonanno, George

boomerang altruism

Born for Love
(Perry and Szalavitz) Bowman, Josh

brain

amygdala and
cognitive shortcuts and
one-sided conversations and

Brandeis, Louis

Branden, Nathaniel

Brando, Marlon

breakups

dating and
with friends

breast cancer

A Brief History of Time
(Hawking) Broadwell, Paula

Bryant, Kobe

buffet restaurants, tipping at

business e-mails

Buss, David

bystander effect

California, sub-minimum wage in call blocking

call waiting

caller ID

cameras.
See also
photos portable

cancer, friends with

carbohydrates

CaringBridge.com

Carney, Dana R.

Carson, Dale C.

casual sex

cell phones.
See also
texting on airplanes

call blocking
call waiting
confronting rude callers
co-workers and
on dates
distracted use and
driving and
glowing screens of
jammers for
at movies
outgoing message
peer pressure and
in restaurants
ringers of
rudeness and
shared space and
spontaneous calls
vibrate, ringer on
voicemail and

Centers for Disease Control and Prevention Central America

character, bad

charity

checks, dining out and

chewing, talking while

Child, Julia

children

on airplanes
empathy and
playgroups for
in restaurants
social skills of

choremail

Chowhound

Chrysler

civil asset forfeitures

Clooney, George

CNN

coat check, tipping at

Coe, Nick

on online restaurant reviews
on restaurant reservations
on splitting checks at restaurants cognitive shortcuts

cognitive therapy

co-humans

judicious kind acts for

comebacks, pity as

communication

behavior management and
dignity and
empathy and
honesty management and
hurt management and
indirect speech and
listening and
long-distance
request management and

community

creating
online
policing officers

compassion

comped meals or drinks, tipping for complex computational machinery conditioned reflexes

conflicts

in dating strategies
dignity and
between neighbors
in workplace

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