Strategy (76 page)

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Authors: Lawrence Freedman

The liberal response to totalitarianism was to argue that whatever the natural limits to human comprehension, the best course was to open up minds to a range of possibilities and share experiences and experiments. Rather than
the imposition of a single view, however well intentioned and researched, the best hope for humankind lay in diversity and plurality, a marketplace of ideas. Liberal democracy could be guaranteed by a free, diverse, and argumentative media, combined with the highest standards in the search for truth. This put the onus on the media—and even more so, the academy—to seek to the extent possible objectivity in their reporting and analysis. The exemplary philosopher of the tolerant, open society was Karl Popper, who grew up in Austria but moved to London to escape the Nazis. He asserted the need for a rigorous empiricism in all scientific endeavors, putting every proposition to the test of falsifiability, gaining comfort from the wealth of accumulated and tested human knowledge upon which the flawed constructs of individuals were founded.
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The challenge posed by the New Left was to argue that the apparent plurality and diversity of Western liberal democracies was an illusion. Propositions that deserved challenge were taken for granted, while other perspectives and claims were marginalized. This was standard fare for Marxists and had been at the heart of Gramsci's concept of hegemony, which gained increasing attention during the 1950s. Debates on the left were also influenced by the legatees of the Frankfurt School, such as Herbert Marcuse. Émigré theorists, gathered at the New School of Social Research in New York, explained how knowledge was developed and maintained through social interactions, and introduced the concept of the “social construction of reality.”
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Of increasing importance were French theorists, this time not so much the existentialists but the poststructuralists and postmodernists.

The field research and experimental observations of mainstream social science might avoid the higher reaches of European theory but regularly confirmed the limits of cognition and the importance of interpretative constructs. The political issue was whether the interpretative constructs could be deliberately manipulated from outside. Research suggested that this was done regularly, not necessarily as part of some organized elite conspiracy but in the way that the issues were moved on and off the political agenda, and how these issues were posed in the first place, setting the terms for subsequent debate.

William James had addressed this question as early as 1869. Instead of asking whether what we know is real, James had asked, “Under what circumstances do we think things are real?” Building on James, the sociologist Erving Goffman explained, “We frame reality in order to negotiate it, manage it, comprehend it, and choose appropriate repertories of cognition and action.” Goffman considered how individuals struggled to make sense of the world around them and their experiences and so needed interpretative
schemas or primary frameworks to classify the knowledge.
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When there were a number of possible ways of viewing an issue, framing meant that one particular way appeared to be the most natural. This was achieved by highlighting certain features of a situation, stressing likely causes and possible effects, and suggesting the values and norms in play.

The Whole World Is Watching

The media was bound to play a major role in creating and sustaining the background consensus, especially now that TV had supplanted newspapers and the radio as the main source of information about political affairs. The possibility that media might play a less than benign role had been considered in the 1940s by Robert Merton, attuned to the question of the social influences on knowledge from the 1930s. Although he had been skeptical about Lasswell's claims about the effects of propaganda and concerned about how little was known about the “propagandee,” he was also alarmed as a Jew by the rise of the Nazis. When he joined Columbia University in 1941, he began an intensive collaboration with Paul Lazarsfeld, who had some psychological training and now ran the Bureau of Applied Social Research at Columbia. Merton believed strongly that empirical research had to be combined with theory, and this is what he brought to the partnership.
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Their early research noted the limited effects of mass communications compared to friends and family. They tended to reinforce more than convert. In a joint piece published in 1948 they addressed the question of media impact on “social action,” by which they meant progressive causes such as improved race relations or sympathy for the labor unions. They noted the concerns of high-minded critics that after all the efforts reformers had put into releasing people from wage slavery and constant toil, the masses now spent their extra leisure immersed in media products marked by triviality and superficiality.

They summed up the media's political impact in terms of enforcing social norms, by exposing deviations from these norms in private lives; by acting as a narcotic, encouraging public apathy and leaving people with only a secondary exposure to political reality; and lastly by encouraging conformism. Because they provided “little basis for a critical appraisal the commercially sponsored mass media indirectly but effectively restrain the cogent development of a genuinely critical output.” Any minor tokens of progressive attitudes would be dropped from TV or radio shows if they went against the economic interests of the owners. “He who pays the piper generally
calls the tune.” Were there circumstances in which the media could shape public attitudes in a more progressive direction? This could happen, but it would require that the media itself was not divided and that preexisting views could be channeled in the preferred direction (instead of attempting to change basic values). Even then it would be necessary for any movement to be supplemented by face-to-face contact.
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By the early 1970s, it had become established that there was a relationship between the importance attributed to issues by a mass audience and the processes of agenda-setting, referring to how some issues gained prominence while others were barely noticed, resulting from the coverage given to an issue and where it was placed—on a page or in a news bulletin.
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It was a truism in that if there was nothing in the media about a “topic or event, then in most cases it simply will not exist in our personal agenda or in our life space.”
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Some issues reflected the agenda of the media outlets; in many cases, it was the government that was best placed to set the agenda.

The media therefore could encourage people to think about certain issues to the exclusion of others, but could people be told what to think? In moving from radical activism to professional sociology, Todd Gitlin reflected on the divergence between what he considered to be the character and course of SDS and the way it had come to be portrayed. As we have seen, it had been a general assumption that one way to get sympathy for a cause was to be beaten by the police while demonstrating on behalf of that cause. In Chicago, as the police were wading into the activists, they chanted back, “The whole world is watching,” as if this should serve as a warning that their attackers would be subjected to international condemnation. Yet, unlike the civil rights activists of earlier in the decade, the political effects were at best ambiguous. In many media outlets, it was the demonstrators rather than police who were condemned.

Gitlin sought to demonstrate that the media did not so much hold up a mirror to reality as shape what people assumed to be reality. “I was still in the grip of a noble, rationalist, post-Sixties prejudice,” he later recalled, “that started with a distaste for bad ideas and proceeded to a sort of retrospective optimism to the effect that if the ideas and images had been different, a thoughtful population would have warmed to the movement instead of turning a cold shoulder, and the movement would therefore have created a healthier political climate for the years, even decades to come.”
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His book
The Whole World Is Watching
acknowledged the importance of the media in reporting the movement's demonstrations, for without a report they might as well not have happened, but that created a dependence on how they were interpreted.

Gitlin was aware of Gramscian analyses of hegemony, as shaping popular acceptance of the established order, by uniting persuasion from above with consent from below. By tracing the history of the movement and how it had been reported, he was in some respects updating Gramsci in the light of the modern mass media. He drew on Goffman's notions of frames in explaining how the media made choices about what to report and how. “Media frames are persistent patterns of cognition, interpretation, and presentation, of selection, emphasis, and exclusion.” They were a way of organizing discourse, and there had to be some way. It was impossible completely to report the world that exists.

Many things exist. At each moment the world is rife with events. Even within a given event there is infinity of noticeable details. Frames are principles of selection, emphasis, and presentation composed of little tacit theories about what exists, what happens, and what matters.
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What concerned him was how the media had undermined SDS by at times ignoring, trivializing, marginalizing, and disparaging it, as well as by highlighting differences among its members and focusing on its more disruptive behavior rather than addressing the issues being raised. This led him to ruminate on the circumstances in which radicals could make space to challenge hegemony. When elites were unsure of the situations, they could not define them to suit their interests. The key factor might not be the unity of the radicals but the unity of the establishment. Also relevant were the responses of ordinary people, with their own values and norms, which they saw being challenged by the protests. The issue went beyond establishment views or media methodology.

Thomas Kuhn

The idea that there were loose systems of ideas which could be politically influential despite their limited empirical basis was captured by Kenneth Galbraith's notion of the “conventional wisdom.” This term had been around for some time to refer to commonplace ideas, but Galbraith used it in 1958 for “those ideas which are esteemed at any time for their acceptability.” What was held to be truth, he suggested, was often a reflection of convenience, self-esteem, and familiarity as much as relevance. At the simplest level, the conventional wisdom could be seen in the rarity with which the businessman was denigrated as an economic force before the chamber of commerce. But it was found even at the “highest levels of social science scholarship.” Minor
heresies, he noted, may be much cherished, but the vigor of debate surrounding these heresies “makes it possible to exclude as irrelevant, and without seeming to be unscientific or parochial, any challenge to the framework itself.” Galbraith accepted that the conventional wisdom had value as a check against a facile flow of intellectual novelties which could deny any possibility of stability and continuity. The danger lay in avoiding “accommodation to circumstances until change is dramatically forced upon it.” The enemy of the conventional wisdom, according to Galbraith, was obsolescence, not “ideas but the march of events.”
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Galbraith gave the conventional wisdom a negative connotation. A more neutral term, which also caught on more, was “paradigm.” Thomas Kuhn described the dynamic that might be created by the combination of elite uncertainty and the march of events, while reinforcing the view that structures of power were dependent on embedded structures of thought, in one of the most influential books of the 1960s.
The Structure of Scientific Revolutions
addressed an area often held up as being separate from politics, propelled forward by the experimental method and the accumulation of evidence. Instead of scientific endeavor representing the progressive revelation of objective reality, Kuhn argued that it was actually a series of paradigm shifts. A “paradigm” was a set of ideas that could become so embedded within a scientific community that dislodging them became as much a political as an empirical challenge. When the scientific community worked within a prevailing paradigm this was “normal science.” Its core precepts would be taught to students and research encouraged and celebrated which followed its framework and validated its conclusions. Eventually, challenges would appear as observations threw up apparently inexplicable anomalies. The cumulative impact of these anomalies would eventually become overwhelming. This Kuhn described as a “scientific revolution,” when everything scientists thought they knew would be reassessed, all the prior assumptions and information reappraised, often against fierce resistance from the old guard. Eventually the new paradigm would usurp the old. The classic example of this was the Copernican Revolution, which overturned the prior assumption that planets revolved around the earth by showing how they were actually in orbit around the sun.

Kuhn's message was that beliefs, even in an area committed to reason and experimentation, could be influenced by factors that were at their root non-rational. This was an intensely political account, involving a confrontation between radicals and defenders of an old order that could no longer be accommodated within the established institutions of governance. Just as approved political strategies no longer sufficed at revolutionary times, so
with approved scientific methods and reasoning. What made the difference at critical moments were factors extraneous to the scientific method, such as force of personality or the scientific equivalents of the revolutionary mob and coercive pressure. A new paradigm would acquire a form of collective consent, there would be a consequential circulation of elites, and normal science would continue until the process began again with the accumulation of more anomalies.
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As revolutions went, this was more Pareto than Marx.

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