Read How to Stop Worrying and Start Living Online
Authors: Dale Carnegie
A fair question. I'll try to answer it. However humdrum your existence may be, you surely meet some people every day of your life. What do you do about them? Do you merely stare through them, or do you try to find out what it is that makes them tick? How about the postman, for example-he walks hundreds of miles every year, delivering mail to your door; but have you ever taken the trouble to find out where he lives, or ask to see a snapshot of his wife and his kids? Did you ever ask him if his feet get tired, or if he ever gets bored?
What about the grocery boy, the newspaper vendor, the chap at the corner who polishes your shoes? These people are human -bursting with troubles, and dreams, and private ambitions. They are also bursting for the chance to share them with someone. But do you ever let them? Do you ever show an eager, honest interest in them or their lives? That's the sort of thing I mean. You don't have to become a Florence Nightingale or a social reformer to help improve the world-your own private world; you can start tomorrow morning with the people you meet!
What's in it for you? Much greater happiness! Greater satisfaction, and pride in yourself! Aristotle called this kind of attitude "enlightened selfishness". Zoroaster said: "Doing good to others is not a duty. It is a joy, for it increases your own health and happiness." And Benjamin Franklin summed it up very simply-"When you are good to others," said Franklin, "you are best to yourself."
"No discovery of modern psychology," writes Henry C. Link, director of the Psychological Service Centre in New York, "no discovery of modern psychology is, in my opinion, so important as its scientific proof of the necessity of self-sacrifice or discipline to self-realisation and happiness."
Thinking of others will not only keep you from worrying about yourself; it will also help you to make a lot of friends and have a lot of fun. How? Well, I once asked Professor William Lyon Phelps, of Yale, how he did it; and here is what he said:
"I never go into a hotel or a barber-shop or a store without saying something agreeable to everyone I meet. I try to say something that treats them as an individual-not merely a cog in a machine. I sometimes compliment the girl who waits on me in the store by telling her how beautiful her eyes are-or her hair. I will ask a barber if he doesn't get tired standing on his feet all day. I'll ask him how he came to take up barbering- how long he has been at it and how many heads of hair he has cut. I'll help him figure it out. I find that taking an interest in people makes them beam with pleasure. I frequently shake hands with a redcap who has carried my grip. It gives him a new lift and freshens him up for the whole day. One extremely hot summer day, I went into the dining car of the New Haven Railway to have lunch. The crowded car was almost like a furnace and the service was slow.
When the steward finally got around to handing me the menu, I said: 'The boys back there cooking in that hot kitchen certainly must be suffering today.' The steward began to curse. His tones were bitter. At first, I thought he was angry. 'Good God Almighty,' he exclaimed, 'the people come in here and complain about the food. They kick about the slow service and growl about the heat and the prices. I have listened to their criticisms for nineteen years and you are the first person and the only person that has ever expressed any sympathy for the cooks back there in the boiling kitchen. I wish to God we had more passengers like you.'
"The steward was astounded because I had thought of the coloured cooks as human beings, and not merely as cogs in the organisation of a great railway. What people want," continued Professor Phelps, "is a little attention as human beings. When I meet a man on the street with a beautiful dog, I always comment on the dog's beauty. As I walk on and glance back over my shoulder, I frequently see the man petting and admiring the dog. My appreciation has renewed his appreciation.
"One time in England, I met a shepherd, and expressed my sincere admiration for his big intelligent sheepdog. I asked him to tell me how he trained the dog. As I walked away, I glanced back over my shoulder and saw the dog standing with his paws on the shepherd's shoulders and the shepherd was petting him. By taking a little interest in the shepherd and his dog, I made the shepherd happy. I made the dog happy and I made myself happy."
Can you imagine a man who goes around shaking hands with porters and expressing sympathy for the cooks in the hot kitchen-and telling people how much he admires their dogs- can you imagine a man like that being sour and worried and needing the services of a psychiatrist? You can't, can you? No, of course not. A Chinese proverb puts it this way: "A bit of fragrance always clings to the hand that gives you roses."
You didn't have to tell that to Billy Phelps of Yale. He knew it. He lived it.
If you are a man, skip this paragraph. It won't interest you. It tells how a worried, unhappy girl got several men to propose to her. The girl who did that is a grandmother now. A few years ago, I spent the night in her and her husband's home. I had been giving a lecture in her town; and the next morning she drove me about fifty miles to catch a train on the main line to New York Central. We got to talking about winning friends, and she said: "Mr. Carnegie, I am going to tell you something that I have never confessed to anyone before- not even to my husband." (By the way, this story isn't going to be half so interesting as you probably imagine.) She told me that she had been reared in a social-register family in Philadelphia. "The tragedy of my girlhood and young womanhood," she said, "was our poverty. We could never entertain the way the other girls in my social set entertained.
My clothes were never of the best quality. I outgrew them and they didn't fit and they were often out of style. I was so humiliated, so ashamed, that I often cried myself to sleep. Finally, in sheer desperation, I hit upon the idea of always asking my partner at dinner-parties to tell me about his experiences, his ideas, and his plans for the future. I didn't ask these questions because I was especially interested in the answers. I did it solely to keep my partner from looking at my poor clothes. But a strange thing happened: as I listened to these young men talk and learned more about them, I really became interested in listening to what they had to say. I became so interested that I myself sometimes forgot about my clothes. But the astounding thing to me was this: since I was a good listener and encouraged the boys to talk about themselves, I gave them happiness and I gradually became the most popular girl in our social group and three of these men proposed marriage to me."
(There you are, girls: that is the way it is done.)
Some people who read this chapter are going to say: "All this talk about getting interested in others is a lot of damn nonsense! Sheer religious pap! None of that stuff for me! I am going to put money in my purse. I am going to grab all I can get-and grab it now-and to hell with the other dumb clucks!"
Well, if that is your opinion, you are entitled to it; but if you are right, then all the great philosophers and teachers since the beginning of recorded history-Jesus, Confucius, Buddha, Plato, Aristotle, Socrates, Saint Francis-were all wrong. But since you may sneer at the teachings of religious leaders, let's turn for advice to a couple of atheists. First, let's take the late A. E. Housman, professor at Cambridge University, and one of the most distinguished scholars of his generation. In 1936, he gave an address at Cambridge University on "The Name and Nature of Poetry". It that address, he declared that "the greatest truth ever uttered and the most profound moral discovery of all time were those words of Jesus: 'He that findeth his life shall lose it: and he that loseth his life for my sake shall find it.' "
We have heard preachers say that all our lives. But Housman was an atheist, a pessimist, a man who contemplated suicide; and yet he felt that the man who thought only of himself wouldn't get much out of life. He would be miserable. But the man who forgot himself in service to others would find the joy of living.
If you are not impressed by what A.E. Housman said, let's turn for advice to the most distinguished American atheist of the twentieth century: Theodore Dreiser. Dreiser ridiculed all religions as fairy tales and regarded life as "a tale told by an idiot, full of sound and fury, signifying nothing." Yet Dreiser advocated the one great principle that Jesus taught- service to others. "If he [man] is to extract any joy out of his span," Dreiser said, "he must think and plan to make things better not only for himself but for others, since joy for himself depends upon his joy in others and theirs in him."
If we are going "to make things better for others"-as Dreiser advocated-let's be quick about it. Time is a-wastin'. "I shall pass this way but once. Therefore any good that I can do or any kindness that I can show-let me do it now. Let me not defer nor neglect it, for I shall not pass this way again."
So if you want to banish worry and cultivate peace and happiness, here is Rule 7:
Forget yourself by becoming interested in others. Do every day a good deed that will put a smile of joy on someone's face.
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Part Four In A Nutshell - Seven Ways To Cultivate A Mental Attitude That Will Bring You Peace And Happiness
RULE 1: Let's fill our minds with thoughts of peace, courage, health, and hope, for ' 'our life is what our thoughts make it".
RULE 2: Let's never try to get even with our enemies, because if we do we will hurt ourselves far more than we hurt them. Let's do as General Eisenhower does: let's never waste a minute thinking about people we don't like.
RULE 3: A. Instead of worrying about ingratitude, let's expect it. Let's remember that Jesus healed ten lepers in one day-and only one thanked Him. Why should we expect more gratitude than Jesus got?
B. Let's remember that the only way to find happiness is not to expect gratitude-but to give for the joy of giving.
C. Let's remember that gratitude is a "cultivated" trait; so if we want our children to be grateful, we must train them to be grateful.
RULE 4: Count your blessings-not your troubles!
RULE 5: Let's not imitate others. Let's find ourselves and be ourselves, for "envy is ignorance" and "imitation is suicide".
RULE 6: When fate hands us a lemon, let's try to make a lemonade.
RULE 7: Let's forget our own unhappiness-by trying to create a little happiness for others. "When you are good to others, you are best to yourself."
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Part Five - The Golden Rule For Conquering Worry
Chapter 19 - How My Mother And Father Conquered Worry
As I have said, I was born and brought up on a Missouri farm. Like most farmers of that day, my parents had pretty hard scratching. My mother had been a country schoolteacher and my father had been a farm hand working for twelve dollars a month. Mother made not only my clothes, but also the soap with which we washed our clothes.
We rarely had any cash-except once a year when we sold our hogs. We traded our butter and eggs at the grocery store for flour, sugar, coffee. When I was twelve years old, I didn't have as much as fifty cents a year to spend on myself. I can still remember the day we went to a Fourth-of-July celebration and Father gave me ten cents to spend as I wished. I felt the wealth of the Indies was mine.
I walked a mile to attend a one-room country school. I walked when the snow was deep and the thermometer shivered around twenty-eight degrees below zero. Until I was fourteen, I never had any rubbers or overshoes. During the long, cold winters, my feet were always wet and cold. As a child I never dreamed that anyone had dry, warm feet during the winter.
My parents slaved sixteen hours a day, yet we constantly were oppressed by debts and harassed by hard luck. One of my earliest memories is watching the flood waters of the 102 River rolling over our corn- and hayfields, destroying everything. The floods destroyed our crops six years out of seven. Year after year, our hogs died of cholera and we burned them. I can close my eyes now and recall the pungent odour of burning hog flesh.
One year, the floods didn't come. We raised a bumper corn crop, bought feed cattle, and fattened them with our corn. But the floods might just as well have drowned our corn that year, for the price of fat cattle fell on the Chicago market; and after feeding and fattening the cattle, we got only thirty dollars more for them than what we had paid for them. Thirty dollars for a whole year's work!
No matter what we did, we lost money. I can still remember the mule colts that my father bought. We fed them for three years, hired men to break them, then shipped them to Memphis, Tennessee-and sold them for less than what we had paid for them three years previously.
After ten years of hard, grueling work, we were not only penniless; we were heavily in debt. Our farm was mortgaged. Try as hard as we might, we couldn't even pay the interest on the mortgage. The bank that held the mortgage abused and insulted my father and threatened to take his farm away from him. Father was forty-seven years old. After more than thirty years of hard work, he had nothing but debts and humiliation. It was more than he could take. He worried. His health broke. He had no desire for food; in spite of the hard physical work he was doing in the field all day, he had to take medicine to give him an appetite. He lost flesh. The doctor told my mother that he would be dead within six months. Father was so worried that he no longer wanted to live. I have often heard my mother say that when Father went to the barn to feed the horses and milk the cows, and didn't come back as soon as she expected, she would go out to the barn, fearing that she would find his body dangling from the end of a rope. One day as he returned home from Maryville, where the banker had threatened to foreclose the mortgage, he stopped his horses on a bridge crossing the 102 River, got off the wagon, and stood for a long time looking down at the water, debating with himself whether he should jump in and end it all.
Years later, Father told me that the only reason he didn't jump was because of my mother's deep, abiding, and joyous belief that if we loved God and kept His commandments everything would come out all right. Mother was right. Everything did come out all right in the end. Father lived forty-two happy years longer, and died in 1941, at the age of eighty-nine.