Revolution in the Valley: The Insanely Great Story of How the Mac Was Made (25 page)

Read Revolution in the Valley: The Insanely Great Story of How the Mac Was Made Online

Authors: Andy Hertzfeld

Tags: #Business & Economics, #General, #Industries, #Computers & Information Technology, #Workplace Culture, #Research & Development, #Computers, #Operating Systems, #Macintosh, #Hardware

I was surprised a few days later when Bill told me that he decided to remove the character recognition feature from MacPaint. He was afraid that if he left it in, people would actually use it a lot, and MacPaint would be regarded as an inadequate word processor instead of a great drawing program. It was probably the right decision, although I didn't think so at the time. I was amazed that he was able to detach himself from all the effort that he put into creating the discarded feature; I know that I probably wouldn't have been able to do the same.

MacPaint was essentially finished by October 1983, long before our other key applications. The last part of finishing MacPaint involved dealing with out of memory problems, since it was really pushing the limits of the 128K Macintosh by using the three, large offscreen buffers. At the worst case, there was only about 100 bytes free in MacPaint's heap. Most of the bugs we encountered when running MacPaint turned out to be bugs in the underlying system, which were exposed by running so close to the edge of available memory.

It's interesting to note that MacPaint was a rather small program by today's standards, but I guess that it had to be to run in the Mac's one eighth of a megabyte of memory. The finished MacPaint consisted of 5,804 lines of Pascal code, augmented by another 2,738 lines of assembly language, which compiled into less than .05 megabytes of executable code.

World Class Cities

by Susan Kare in August 1983

here's a sampler of some
original Mac fonts

Landing in the Macintosh group as a bitmap graphic designer was a lucky break for me, and one interesting part of the job was designing screen fonts. It was especially enjoyable because the Macintosh was able to display proportional typefaces, leaving behind the tyranny of monospace alphabets with their narrow m's and wide i's.

The first Macintosh font was designed to be a bold system font with no jagged diagonals, and was originally called "Elefont". There were going to be lots of fonts, so we were looking for a set of attractive, related names. Andy Hertzfeld and I had met in high school in suburban Philadelphia, so we started naming the other fonts after stops on the Paoli Local commuter train: Overbrook, Merion, Ardmore, and Rosemont. (Ransom was the only one that broke that convention; it was a font of mismatched letters intended to evoke messages from kidnapers made from cut-out letters ).

One day Steve Jobs stopped by the software group, as he often did at the end of the day. He frowned as he looked at the font names on a menu. "What are those names?", he asked, and we explained about the Paoli Local.

"Well", he said, "cities are OK, but not little cities that nobody's ever heard of. They ought to be WORLD CLASS cities!"

So that is how Chicago (Elefont), New York, Geneva, London, San Francisco (Ransom), Toronto, and Venice (Bill Atkinson's script font) got their names.

Swedish Campground

by Andy Hertzfeld in August 1983

We thought it was important for the user to be able to invoke every menu command directly from the keyboard, so we added a special key to the keyboard to invoke menu commands, just like our predecessor, Lisa. We called it the "Apple key"; when pressed in combination with another key, it selected the corresponding menu command. We displayed a little Apple logo on the right side of every menu item with a keyboard command, to associate the key with the command.

One day, late in the afternoon, Steve Jobs burst into the software fishbowl area in Bandley III, upset about something. This was not unusual. I think he had just seen MacDraw for the first time, which had longer menus than our other applications.

"There are too many Apples on the screen! It's ridiculous! We're taking the Apple logo in vain! We've got to stop doing that!"

After we told him that we had to display the command key symbol with each item that had one, he told us that we better find a different symbol to use instead of the Apple logo, and, because it affected both the manuals and the keyboard hardware, we only had a few days to come up with something else.

It's difficult to come up with a small icon that means "command", and we didn't think of anything right away. Our bitmap artist Susan Kare had a comprehensive international symbol dictionary and she leafed through it, looking for an appropriate symbol that was distinctive, attractive and had at least something to do with the concept of a menu command.

Finally she came across a floral symbol that was used in Sweden to indicate an interesting feature or attraction in a campground. She rendered a 16 x 16 bitmap of the little symbol and showed it to the rest of the team, and everybody liked it. Twenty years later, even in OS X, the Macintosh still has a little bit of a Swedish campground in it.

Quick, Hide In This Closet!

by Andy Hertzfeld in August 1983

A Twiggy diskette

In 1980, Apple reorganized again, splitting off a new "Disk Division" headed by John Vennard, responsible for developing a hard disk code-named "Pippin" and a next generation floppy disk code-named "Twiggy". Both were intended to be used first by the Lisa project, and eventually across Apple's entire product line. At Rod Holt's request, I had written some early diagnostics for Twiggy using an Apple II, but I felt lucky that they asked Rich Williams instead of me to transfer to the disk division as their software guy, since focusing exclusively on disks seemed pretty limiting.

Woz's Apple II floppy disk design was way ahead of the rest of the industry, so Apple felt confident that it could continue to innovate to extend its lead. Twiggy was a fairly ambitious project, more than quadrupling the capacity of standard floppy disks by doubling the data rate (which required higher density media) and employing other innovative tricks like motor speed control, which slowed down the disk rotation speed on the outer tracks to cram more data on them.

The Lisa was designed to include two built-in Twiggy drives, so it made sense for the Macintosh to use Twiggy as well. Twiggy used a Woz-style disk controller, which created a problem for the Lisa designers, since that required exact timing from the microprocessor and therefore couldn't tolerate interrupts, which was perhaps OK for a simple system like the Apple II but was unacceptable for a more sophisticated system like Lisa. Instead, the Lisa hardware designers (Paul Baker, Bob Paratore and others) solved the problem by including a little Apple II, with its own memory and microprocessor (but clocked twice as fast), inside the Lisa to control the Twiggy drives.

The Lisa also supported an optional, external hard drive through a built-in parallel port. As the Twiggy designers encountered unexpected difficulties in achieving an acceptable error rate, Lisa came to rely on the hard drive instead. The Twiggy drive was also slower than expected, because of the high error rate as well as the way the variable motor speed trick increased seek times, since you had to wait for the speed change to stabilize. Besides, the Lisa operating system designers were used to working on systems that swapped memory from disk, which wasn't really feasible to pull off at floppy disk speeds. Soon, the hard disk became mandatory, upping the minimum price of a Lisa by more than a thousand dollars.

Lisa was announced to great fanfare in January 1983, but it still wasn't ready to ship. There were problems in a number of areas, but the biggest one was the low yield of the Twiggy drives, whose high error rate greatly limited production. Finally, Lisas were shipped to customers in June 1983, even though there continued to be production and reliability problems with the disk drives.

Meanwhile, the Mac team was beginning to panic. We were using a single Twiggy drive as our floppy disk, and we didn't have a hard disk to fall back on. It looked like the Twiggy drive was never going to be reliable or cost effective enough for the Macintosh, but we were stuck without an alternative. If we couldn't find a suitable replacement quickly enough, we'd have to slip the entire project indefinitely.

Fortunately, we were aware of Sony's new 3.5 inch drive that they started to ship in the spring of 1983 through Hewlett-Packard, their development partner. George Crow, the analog engineer who designed the Mac's analog board, had come from HP prior to working at Apple and was sold on the superiority of the Sony drives. He procured a drive from his friends at HP and proposed to Bob Belleville that we figure out how to interface it to the Mac as soon as possible, while we negotiate a deal with Sony.

The Sony drive looked really sweet, especially when compared to the Twiggy. It used the same data rate as Twiggy, but on smaller disks that could fit in a shirt pocket. Best of all, the media was encased in a hard plastic shell, making it much less fragile and more convenient to handle.

Steve Jobs was finally ready to acknowledge reality and give up on the Twiggy drive. When he saw the Sony drive he loved it, and immediately wanted to adapt it for the Mac. But instead of doing the obvious thing and striking a deal with Sony, Steve decided that Apple should take what we learned from Twiggy and engineer our own version of a 3.5" drive, working with our Japanese manufacturing partner Alps Electronics, who manufactured the Apple II floppy drives at a very low cost.

This seemed like suicide to George Crow and Bob Belleville. The Mac was supposed to ship in less than seven months, and it was preposterous to think that we could get a 3.5" drive into production by then, if we could do it at all, given the disk division's dismal track record. But Steve was convinced that we should do our own drive, and told Bob to cease all work on the Sony drive. He instructed Rod Holt, Bob and George to fly to Japan to meet with Alps to initiate a crash project to develop a workable 3.5 inch drive.

Bob and George grudgingly went along with the Alps program, but they were certain that the team would discover that we couldn't pull it off in the alloted time frame. They hatched an alternative plan to continue to work with Sony surreptitiously, against Steve's wishes. Larry Kenyon was given a Sony drive to interface to the Mac, but he was told to keep it hidden, especially from Steve. Bob and George also arranged meetings with Sony, to discuss the customizations that Apple desired and to hammer out the beginnings of a business deal.

This dual strategy entailed frequent meetings with both Alps and Sony, with the added burden of keeping the Sony meetings secret from Steve. It wasn't that hard to do in Japan, since Steve didn't come along, but it got a little awkward when Sony employees had to visit Cupertino. Sony sent a young engineer named Hide Kamoto to work with Larry Kenyon to spec out the modifications that we required. He was sitting in Larry's cubicle with George Crow when we suddenly heard Steve Jobs's voice as he unexpectedly strode into the software area.

George knew that Steve would wonder who Kamoto-san was if he saw him. Thinking quickly, he immediately tapped Kamoto-san on his shoulder, and spoke hurriedly, pointing at the nearby janitorial closet. "Dozo, quick, hide in this closet. Please! Now!"

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