The Mobile MBA: 112 Skills to Take You Further, Faster (Richard Stout's Library) (30 page)

notes to accounts
45

NPV (net present value)
48

Nucor
10

numbers
38
–
41
,
47

important
39

‘Os’ of coaching
107
–
9

off-road cars
32

online resources
x

open questions
121

options
see
choice

organizations
see
businesses

outliers
29
,
39

outsourcing
59

“Ps” of marketing
20
–
1

P&G
8
,
9
,
22
,
55
,
170

Palmerston, Henry Temple, Lord
130

paraphrasing
100
–
1
,
121
–
2
,
157
–
8
see also
summarizing

PAs
129

PASSION approach to persuasion
155
–
6

patterns, recognizing
132

pay
74
–
5
,
77

payback period
48

pensions
42
,
44
,
61

people

balanced scorecard and
55

as main challenge
116

understanding
119
–
20

Pepsi
33

performance, tracking
30

personality types
118
–
20
,
177
–
8

persuasion
155
–
6

Petrobas
9

plans, need for alternative
147
,
149
,
155

politeness
29

political skills
128
,
170
–
2

Porter, Michael
2

portfolio strategy
9
–
10
,
15

positive/negative attitudes
124
,
135
,
149
,
165
,
171
,
179
see also
role modeling

power
96
,
131
,
137
,
172
see also
political skills

PowerPoint
59
,
159
–
61

PP (payback period)
48

PQ (Political Quotient)
128
,
170
–
2

Prahalad, C.K.
3
,
14

praise
75
,
77
,
102
,
105
,
110
–
11

as tactic
122
–
3

preparation
155
,
162
–
3

presentations
59
,
138
,
158
–
61

pressure
102
,
146

pricing
24
,
26
–
8
,
61

marketing and
20

priorities
70
,
132
,
142
–
3

reorganization and
89

privacy
75
,
105
,
112
,
137
,
156

products

image
21
,
23

marketing and
20

strategy and
5
,
7
,
8

profits, marketing and
20
–
1

project management
85
–
6

projections
39

projects
84
–
6

promotion (career progression)
150
–
1
,
170
–
8

promotion (marketing)
20

psychographic profiling
69

psychological assessment
118
–
20

pyramid of ratios
45

quality
86
–
8

“quality time”
105

questions, open
121

R&D
57

Ramaswamy, Venkat
3
,
14

rationalist school of strategy
2
–
3
,
4

rationality
2
–
3
,
29
,
33
,
131
,
134
,
177

ratios
45

reading
162
–
3

recognition
75
,
77
,
105
,
110

recruitment
68
–
70
see also
CVs

red ocean
3
,
15

redundancies
60
–
1
see also
firing

reengineering
15
,
89
–
91

regulations
92
–
3

rehearsing
159
,
161

reliability
117
,
130
,
172
,
175

repetition
133
,
157
,
164
see also
paraphrasing

reporting, financial
see
accounts

research and development
57

respect
114

liking and
105
,
106

responsibility
78
,
98
,
101
,
102

for ourselves
142
,
149

restructuring
88
–
91

retailing
7
,
42
,
43

return on investment (ROI)
48

revenue recognition
44
,
55
–
6

RHM
10

risk
2
,
13
,
45
–
7
,
82

assessing
48
–
9

buying and
34

decisions and
133

leverage and
41

rivals
see
competition/competitors

ROI (return on investment)
48

role modeling
76
,
77
,
98
,
149

romantic school of strategy
3
–
4

RUSSIAn vision
11
–
12

Ryanair
8
,
13

salaries
74
–
5
,
77

sales people
20
,
28

scale
7
,
8
,
12
–
13
,
39
–
40

costs and
56
–
8

quality and
87
,
88

scandal
165

scheduling
146

secretaries
129

segments
25
–
6
,
29
,
39

self-assessment
118
–
19

self-management
142
–
9

selling
20
,
34
–
5
see also
marketing

Semco
102

Semler, Ricardo
102

setbacks, responses to
72
,
78

Shell
9

simplicity
20
,
40
,
90
,
156
,
164
–
5

in advertising
23

in offering choices
134
,
137

in pricing
28
see also
brevity

Skype
8

SMART goals
99
–
100

Smith, Adam
87

social networking sites
165

sole traders
17

SouthWest Airlines
13

speaking
182
see also
presentations

special offers
28

SPIN approach to criticism
112
–
13

sponsors
117
,
129
,
171
,
174

for projects
84

and promotion
176
,
177

spreadsheets
38
–
9
,
40
–
1

standing out
138
,
171
–
7
,
179

Starbucks
9

start-ups
16
–
18

status
74

stories

decision making and
29
,
33
,
35
see also
vision

strategic intent
3
,
14

strategic thinking
173

strategy
4
–
16

HR and
66
–
70
,
73
–
5

incrementalism
2
,
6

language and
6

marketing and
20

schools of
2
–
4

stability
2

unfair advantage and
8
–
9

vision and
11
–
12
see also
marketing

strengths and weaknesses
72

stress
102
,
124
,
146
–
7

buying and
34

summarizing
100
–
1
,
121
–
2
,
137
see also
paraphrasing

Sun Tzu
125

suppliers, as source of information
31

support
117
,
146
,
147
,
149

imposed help and
109

offering
98
,
101
see also
coaching
,
sponsors
and
teams

talking
see
communication

target audience
21
,
22

Teach First
32
–
3

teams

bonuses and
75
,
77

changing
59

choosing
83
,
84
,
96
–
7
,
129

coaching
106
–
9

as competitors
116

consultants and
91
–
2

decision making and
131

development
71
–
2

goals and
100
–
1

leading
76
,
97
–
9

motivating
104
–
6

reorganization and
89
see also
delegation

technicians
129

technology
59
,
143
,
163

testing, in recruitment
69

time use
105
,
136
,
143
–
6
,
182

timing
112
,
149
,
164

Timpson
69
–
70

to-do lists
146

tracking performance
30

training
70
–
2
,
92
see also
coaching
and
MBA

travel
182

trends
39

Truman, Harry S.
101

trust
79
–
80
,
99
,
117
,
130

delegation and
102

and motivation
105

networks and
130

selling and
34
,
35
see also
ethics
and
loyalty

uncertainty
34
,
98
see also
risk

unfair advantage
8
–
9

Unilever
8
,
9

value, pricing to
24
,
27

value proposition
15

variable costs
56

victim mentality
142

Virgin
8

vision
11
–
12
,
96
,
98
,
105
see also
goals

volunteering
174

waste
58
–
9

weaknesses and strengths
72

win–win
122
,
126

work, attitudes to
142
–
3

work–life balance
142
–
3

workload
100
,
101
,
142
,
175
,
183

and cost cutting
60

worry
147

writing
161
–
2
see also
CVs