Read Knocking on Heaven's Door: The Path to a Better Way of Death Online
Authors: Katy Butler
Tags: #Non-Fiction
throughout their lifetimes. Among those who suffered most,
along with the poor, were the chronically ill and elderly of all
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classes: those with problems that couldn’t be fixed, who most
needed the old, soft technologies of thoughtful, old-fashioned
doctoring, advice on lifestyle and adaptation, and the time-con-
suming hands-on attention of a general practitioner. Despite
the best intentions of its framers, Medicare’s payment structure
punished doctors who practiced the Slow Medicine the elderly
often needed and rewarded those on the hard-tech cutting edge.
Cardiac hypermarketing, meanwhile, grew so outrageous
that it drew attention outside the hermetically sealed worlds of
the operating room and Medical Alley. In what turned out to be
the first of repeating waves of scandals similar to those in the
pharmaceutical industry, witnesses told a Senate subcommittee
in 1981 that some doctors were deliberately performing unnec-
essary pacemaker implantations in return for device industry
kickbacks. Sales reps at one pacemaker company—a company,
as it happened, with a terrible product safety record—gave their
most “productive” doctors free stays at the company hunting
lodge and on the company yacht. Others hired the comedian
George Burns and the cheerleaders for the Dallas Cowboys
to regale doctors at free dinners and parties. “In all my twenty
years experience in the medical sales field, I have never seen a
business so dirty, so immensely profitable, and so absent normal
competitive price controls as this one,” one former salesman
told the Senate subcommittee.
The subcommittee issued a tough report entitled “Fraud,
Waste and Abuse in the Medicare Pacemaker Industry.” The
FBI investigated. Medicare drastically revamped its payment
system in an attempt to get a handle on costs. In 1983, several
executives of Siemens-Pacesetter, Inc. (the pacemaker company
later acquired by St. Jude, which made my father’s pacemaker)
pled guilty and its former CEO pled nolo contendere to fed-
eral charges that they’d paid kickbacks to doctors for implanting
pacemakers. They were given suspended sentences and fined.
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Some troubled cardiologists—often those paid salaries by
universities rather than earning a living in private practice—had
growing doubts about where the whole enterprise was leading.
At a cardiology conference in Manhattan devoted to the elimi-
nation of fatal heart attacks, Henry Greenberg, the director of a
hospital coronary care unit, delivered a contrarian and prescient
paper called “In Praise of Sudden Death.” He’d informally polled
his cardiologist friends and their families, he said, and “not one
wished anything but a sudden, unexpected exit while in the pink
of health. There were not even any votes for a classic death-
bed scene, with the family gathered.” The preferred age for this
death, he said, was around eighty. “We all want to live to the
fullest extent of our capacity as a sapient being capable of joy
and delight, but at the proper time life can be quickly and gently
rounded with a sleep,” he told his cardiology colleagues in 1982:
What if we are fully successful in the purpose of our gather-
ing? Will we devoutly wish for a new risk factor to call into
play as we see memory slipping as our dotage arises? Will we
avoid physicians and hospitals for routine ailments because
we are afraid that unacceptable illnesses will be prolonged
interminably?
In the aftermath of the pacemaker scandal, a committee
appointed by the American College of Cardiology wrote in
1984 a set of clinical guidelines intended to discourage over-
treatment. On a logic that boiled down to “if it ain’t broke, don’t
fix it,” the committee advised against implanting the devices in
patients with no troubling physical symptoms and no sign of
disease beyond slightly irregular cardiograms, slow heartbeats,
or vague diagnoses like sick sinus syndrome. Over the next five
years, pacemaker implantations in Medicare patients dropped
by 25 percent. But the basic pattern—maximum promotion,
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the creeping expansion of diagnoses for which pacemakers and
other cardiac devices were supposedly warranted, disguised gra-
tuities to cardiologists, and a cat-and-mouse game with Medi-
care—did not end. No matter how Medicare tried to change its
rules and tighten the spigot, money continued to flood into the
device companies, and like water seeking its own level, some of
that money trickled down to cardiologists. By 1987, the median
income of cardiovascular surgeons was $271,555, while most
primary care doctors earned considerably less than $100,000.
One former Medtronic sales rep told me that in the 1980s
he was sent to a three-day course in fine wines, all the better to
wine, dine, and knowledgeably converse with the upscale cardi-
ologists who were his sales prospects. One of pacemaking’s pio-
neers, a respected university-based cardiac surgeon, saw how
far things had gone wrong when he flew from the east coast to
Los Angeles to supervise the placement of a pacemaker in his
mother-in-law, who was then in her early nineties. “I went out
there on a Saturday to Cedars Sinai, I guess in February, said
the east coast surgeon, who asked to remain anonymous. It was
a very quiet day, and the surgeon and I were sort of waiting
around. It turned out we were waiting for the sales rep, and
finally he arrived. The doctor put in the pacemaker adequately,
and the sales rep handed the surgeon a package and left. The
surgeon opened it front of me, seemingly not at all embarrassed:
it was a nice gold wristwatch, as a present.”
Time passed. Things changed. Things stayed the same. The
number of transistors in a typical pacemaker grew from only two
to more than four million. U.S. health care costs kept rising, to
nearly double those in some European countries, without a corre-
sponding gain in health. In 2003, the year my father got his device,
when health care was consuming 15.9 percent of GDP and the
average American life span had risen to seventy-seven years, a
Medicare study found that medical device companies were enjoy-
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ing average net profit margins of nearly 20 percent. It was,
the
New York Times
pointed out, more than twice the average for all other companies in the S&P 500. Cardiac surgery was so profitable that many hospitals relied on it to subsidize their emergency
rooms and other money-losing departments and ran full-page ads
in major newspapers to attract customers. Cardiologists published
a flurry of journal articles about successful surgeries in patients
over eighty and over ninety. Device-related heart surgeries alone
in 2003 cost Medicare nearly fifteen billion dollars.
By then, there were all kinds of devices: stents, little cage-
like tubes to prop open clogged arteries; drug-coated stents, less
prone to clogging than bare metal ones; external heart pumps
like the one that would later be attached to former Vice Presi-
dent Dick Cheney, each one costing Medicare more than half
a million dollars. There were chemically pickled and sterilized
heart valves taken from human cadavers and from pigs, and del-
icate bionic valves hand-sewn in Southern California factories
by Vietnamese-American and Cambodian-American women
out of the sterilized heart tissue of cows.
Michael N. Weinstein, a senior analyst at J.P. Morgan, called
the cardiac device business “an area of tremendous interest” in
May 2003. Medical devices of all sorts had become a $170 bil-
lion global industry, and cardiac devices alone generated four-
teen billion dollars in worldwide sales. Weinstein’s “top pick,”
he told an interviewer for
the New York Times
’s Market Insight
column, “is St. Jude Medical. They are a play on the cardiac
rhythm market.”
The market was not pleased, however, in the spring of 2006
when Medicare proposed yet another change in the formulas
under which it reimbursed hospitals, in hopes of reducing pay-
ments for implanted devices and paying more for under-com-
pensated services like stroke care. Payments for pacemaker
surgeries were set to drop by about 13 percent, defibrillators
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by 25 percent, and stents by 33 percent. AdvaMed, the device
industry’s primary voice in Washington, pushed back. In April,
AdvaMed hired two former health care staffers from the House
Ways and Means Committee and another who’d once worked
in health policy for Senator Ted Kennedy.
Over the next few months, AdvaMed spent a million dol-
lars on what its chief called “inside the Beltway advertising and
extensive media outreach, ‘grass tops’ advocacy efforts, and
intense lobbying of key House and Senate Members.” It created
a photo exhibit on Capitol Hill featuring enthusiastic patients
like Reagan administration official Michael Deaver, who had an
artificial knee; former Olympic skater Bonnie Blair, who’d ben-
efited from an implanted anti-incontinence surgical device; and
a former NBA basketball player who had a pacemaker. It held
a press conference featuring the heads of two nonprofit, appar-
ently grassroots, groups—the Sudden Cardiac Arrest Asso-
ciation, a defibrillator-promoting group funded mainly by the
cardiac device industry; and the Society for Women’s Health
Research, which got most of its grants from big medical players,
including the Medtronic Foundation and Boston Scientific.
What went unremarked was the eternal background music of
Washington. The makers of pharmaceuticals and medical sup-
plies constitute one of the Capitol’s three biggest lobbies, rival-
ing the defense industry and Wall Street. In 2006, AdvaMed, the
Big Three pacemaker companies, and other medical technology
and supply companies spent at least twenty-seven million dol-
lars on lobbying Medicare, the Food and Drug Administration,
Congress, and other parts of the federal government. They con-
tributed another $1.5 million to federal political campaigns.
The money and attention were well spent. After two hun-
dred members of the House and Senate from both parties wrote
to Medicare questioning the proposed cutbacks, its top admin-
istrator, Mark McClellan, said he had taken the objections “to
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heart” and essentially gutted the plan, making changes that in
the estimation of AdvaMed, recaptured three billion dollars in
at-risk sales revenues. Shares of Medtronic, St. Jude Medical,
and Boston Scientific rose on the news.
Business as usual continued, and money continued to flow and
drip from device companies to cardiologists. In 2007—the year
that my father forgot the purpose of his dinner napkin—a reg-
istered nurse named Charles Donigian resigned from his job
in the regional sales office of St. Jude Medical in St. Louis,
Missouri, where he’d helped administer follow-up surveys of
patients who’d been given pacemakers and defibrillators. Doni-
gian said he’d resigned because he thought he’d soon be fired
for refusing to bend ethical rules. He subsequently filed a law-
suit seeking damages under the federal law that protects whis-
tleblowers.
In his suit, which the Justice Department later joined, Doni-
gian said that St. Jude had essentially paid kickbacks to doctors
who chose its products, in the form of what he called “sham
fees for phony post-market clinical research studies.” The doc-
tors mainly provided the names, Donigian claimed, while he
and others at St. Jude did the paperwork as well as the doc-
tors’ Medicare billings. In one study, St. Jude paid the doctors
$2,000 per enrolled patient.
St. Jude salesmen also gifted doctors with fishing trips to Can-
ada, tickets to St. Louis Cardinals games, airline tickets to Las
Vegas, and dinners at steakhouses, Donigian said. One sales rep-
resentative, he said, had an expense account of $250,000 a year,
mainly to entertain and reward cardiologists. The corruption went
both ways: one hospital cardiac catheterization lab, he claimed,
bluntly told St. Jude sales reps that they expected a catered lunch
for the entire office each time they implanted a device.
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Donigian said that St. Jude employees ghostwrote two
research presentations summarizing the results of one cardiac